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LoveThe hair color was great, easy to use and covered my grey really well. The only thing is I want to go a little darker.....not much just a little next time I do my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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suckedI wanted gray coverage with a purple violet color due to dark hair i was informed it would be like a hint or slight purple color which as ex hairdresser and having colored my hair for years I understood due to my dark natural color. However i got no purple at all it was brown and streaked with darker brown and i followed all directions to the letter. it as awful I had to go to salon and pay double just to get it back to one color and due to too much product at once i could not even get my normal color back I had to let my hair heal. Never will order again or recommend at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- Thank you for reaching out! We are so sorry to hear that your color formulation came out differently than you were expecting. We appreciate you taking the time to reach out and giving us a chance to help you achieve your color goals at home! |
What is this???I have used this product 3 times now. First time was amazed with results. The last 2 times I have used this product my hair feels sticky and there is a lot of residue left. Even after several washes my hair literally can stand on it owns it's very odd. I will probably be cancelling my plan and using products from my local hair supply store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this experience with our color. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Gave me hot roots!Ugh, my roots are now lighter than the rest of my hair and very orange compared to even the ends. If all my hair turned out the same as my roots i would be fine but I cant walk around with orange roots and brown/copper everywhere else. So disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- Thank you for your feedback! We are sorry to hear that you were disappointed in the results of your last color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to help get this resolved for you. Please let us know if there is anything else we can do to help! |
THE BEST. EVER. Foolproof consistent results!Thank you so much for this opportunity I will be forever a fan of the color! After chemo my hair came back but it's different from the natural red I was, after I have spent a couple hundred dollars with craptastic results, I thought what the heck, it's worth a shot. I am by no means a person who has had ever had the courage to try to dye my hair at home, until now! I'm so thrilled with the results! Thank you so much for the videos and easy instructions, if I can do this, literally anyone can, also happy to say the results are consistently awesome!!!! 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Best cover I've ever had for persistent grey roots.I absolutely love the colour, mahogany, chestnut with brown. I have very thick curly hair with the dreaded grey roots. I get fantastic cover using root cover and when I need a boost, ends cover. The results are always very good, and lasts until my next treatment. I love the option to change or alter the colour when I want to. The colour is rich and vibrant . I have had lots of positive comments , loving it . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Colour adjustment successMy previous colour was too dark but the product was wonderful.The team worked with me to get my desidered result and I could not be happier with the new colour or results! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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GreatHair color was perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe color was exactly what I wanted and the application was easy as always! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour Made Easy!Wow, who knew how easy this could be. From the help I received selecting the right colour and shade, to the step by step instructions, and not having to think about when to get more. This has made looking fresh a breeze. Love it. Not to mention the colour is fantastic! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |