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LOVE IT!I got my box today and was so excited! It came in the cutest box ever, even personalized with my name! So cute! I LOVE the product and everything that came in the kit. Easy instructions to follow. I will definitely be a client for life! Just need to get the color I want! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The color was exactly what I wanted....excited for the next color:) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Very impressed so far, my color was the perfect shade. My hair feels silky and looks GREAT! I have very stubborn grays which usually reappear after a couple washes...no sign of them yet ;) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color EverI have been coloring my hair for years. Finally found a product that is true red, covers my grey and with the tint I am able to keep it fresh between coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RealisticI did a copper auburn. I always see women with red hair that doesn't look natural. I want it to look natural and this does. My hair is medium ash brown with gray around the face. I have never liked my color. This adds a little less mouseyness to my hair with out it looking fake. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good conceptGreat concept but didn’t work for me. Color faded 2 weeks in. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointed!I’m disappointed with my latest color. The roots are more red than brown and there are red tones throughout the hair. The red is more noticeable in certain lighting conditions. How can I get a true brown base like in the photos loaded in April 2018? I’d like a refund of this purchase as I continue to get sub-par results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter and help get you closer to achieving your color goals at home. Please let us know if there is anything else we can do to help! |
FadedThis is my third time using this product, however will be my last. The color faded within the first week every time even though I followed the directions to a T. I’m very very sad as this product did not damage my hair like every other one that I’ve used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We apologize that your color faded faster than you were expecting. While this isn’t typical of our color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! We are working to adjust your next order based on your feedback. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Ligy Golden BlondLove the color and shampoo/conditioner! I get so many compliments! I have colored my hair with over the counter permanent products for 40 years to cover gray hair but this eSalon individual color product is so much better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great system!Easy to use and has great results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |