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Color Set
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67,063 Verificado Comentarios de clientes |
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I am so happy with my color!I hadn't colored my hair in many years so it had grown out to my virgin dark ash blonde color. I used this gorgeous copper dark ash blonde and it's so beautiful and absolutely perfect color for me. I've gotten so many compliments and even got a new boyfriend! Thank you Esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PleasedVery happy with the formula 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveAlways perfect and so easy to do!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!!First time coloring outside my natural color and it turned out awesome!! My new color looks as natural as my real color. Thanks!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wanted change got noneI asked for my color to be changed. it was the same as last time even though I sent clear instructions for the change. I'm done now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothy- Thank you for your feedback. We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not the sameI’ve been using the same color for about 1.5 years and have been very pleased with the results. The last order I received and applied in November seemed to wash out at the roots within a week. I have dark hair and a few grays that are noticeable at the top roots. Not sure why the color didn’t stick around this time around, as I applied the same as in the past. I just changed my order to arrive two weeks earlier, but don’t feel that’s any solution. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I have very light blonde hair .The last color I was sent made my hair brassy so I was sent another. It was a root color...way too dark...The brassy is gone, but my roots look like I'm growing out my hair color from a darker shade of blonde. All I wanted to do was color the grey ! Please find a colorist who can fix this ! I have waited between colorings because I don't want to over process my hair... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanne- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorIt looks very dull I prefer using my mascara 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia- Thank you for your feedback! We are happy to work with you to adjust your formulation to better suit your needs if we are able to. Please keep an eye on your email from us with further information on what is achievable with hair color vs. hair care products, and we can discuss if you'd like to make any changes. Thanks again for reaching out! |
Hair textureAfter coloring my hair, my hair texture was very rough. I've never experienced that before, even with drugstore coloring. Usually my hair feels very soft after coloring, my hair felt very bad after this coloring, even though I used extra conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- Thank you for your feedback. We are so sorry to hear that your hair is feeling dry after your recent coloring session! We add many protective and conditioning ingredients to our salon-quality formula to help protect the hair while coloring, but it is important for hair to be properly hydrated before and after coloring to ensure a soft texture and shine. We are happy to work with you to create a formulation to better suit your needs if we are able to. Thank you for reaching out! |
ComplicatedAfter reading the instructions I find it is way too complicated to follow the instructions, especially because my hands are arthritic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarge - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |