66,903 Verified Client Reviews |
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LOVEI LOVE this hair color product. It LASTS longer than any other hair color. 0 of 0 people found this review helpful. Did you? |
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Changed ColorI recently changed my hair color. Once again the E-Salon crew did an amazing job. I told them what I wanted and they sent it to me. Perfect match!! You can't get any better than that. 0 of 0 people found this review helpful. Did you? |
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Still a bit dark and a little to red but loving this !!This is such a great product and the instructions are so easy to understand. You have plenty of product to do the job. 0 of 0 people found this review helpful. Did you? |
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Fabulous!I have to admit that I was a little taken aback when I got an email informing me that my stylist had made a change to my color. I "thought" that I knew what I was doing. So, ok, fine, go ahead and send what you think I need. Well, needless to say, my stylist, Danielle S. knew exactly what my hair needed!!! The color was easy to apply, I loved the specific directions for roots vs ends. My hair is curly and dry, the other brand of color I had been using took up to 45 minutes to process and only made the ends worse! I was still a little nervous as to what the actual color would turn out to be, but I immediately loved it! And on top of that, I still ( 3 weeks later) get daily compliments on my beautiful red hair. Definitely five stars for eSalon!! 2 of 2 people found this review helpful. Did you? |
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Love all of your products.Since I have started to use your products my hair has gotten thicker and longer. And before my hair was coming out. that is why I'm still using them. 0 of 0 people found this review helpful. Did you? |
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Omg!!!The first color I got scared me it was way too orange for my tastes. I called them up they listened and took notes they sent me out a new color (with violet undertones) and I put it on and I’m in love! Thanks for listening and for the red! Redheads have more fun! 2 of 2 people found this review helpful. Did you? |
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I love the color!!!The gray coverage is not as long as hoping. Only four weeks until needing something to cover. Looking for something longer lasting. 0 of 0 people found this review helpful. Did you? |
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because there isn't anything lowerI have never colored my own hair but this sounded really safe. I went thru the multi questions . I have brown / grey hair want dark blond. I got red and bright red. omg. I called and was told that for no extra fee if I emailed pictures they would send me the fix. this was Monday. on Thursday I called to find out when to expect the package. I was told that they had closed my account because they could only darken my hair not lighten it. I asked why no one had sent me a message . she claimed it was sent. I've gone line by line in both in mail and spam and they never sent me anything just two surveys to ask about my experience. I have now spent $12 for a product from walgreens color oops to fix my hair. I would not recommend this site if it sounds too good to be true..... 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsAlice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No differenceNo difference compared to how I normally color my hair Not the color I wanted..Same color as if were to color my normal way Way over priced for not even coming close to the color I was looking for.Almost seems like took my picture and just matched color to that... 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Did not cover grayFollowed directions exactly and have reddish gray roots. Hair is soft and smells lovely but this product does not cover my needs. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |