66,903 Verificado Comentarios de clientes |
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Life changingI've spend an absurd amount of money at salons attempting to get my naturally ash blonde hair to a natural looking deep shade of brown. It never fails to turn blackish near the ends and red at the roots. I recently gave up with salon service and made multiple attempts to color my own hair, which turned out better than a trip to the salon and way cheaper, but was still a disappointment. Last night I received my esalon custom color kit and dove right in. I am beyond thrilled with the results! It was easier than expected, didn't smell up the whole house with awful chemicals (my husband didn't even know I was coloring my hair), and the dye didn't even stain the skin around my hairline!! My hair is even toned from root to ends, shiny and the exact color I wanted. I'm a client for life now! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Root touch upThis is a nice product to extend your monthly color . It's a great match in color, but application is a bit hard. The brush (the size of mascara) makes it difficult to apply evenly when you have thick hair. I find just touching up a small part is best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorNice color but some hair loss which was disappointing. Overall it’s working out well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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something was wrong with the hair dyeThe day I received my hair dye in the mail,open it and the bottles where so cold,(like the postal office keep it outside) I couldn't believe how cold it was.so I waited couple of days,then dyed my hair,THIS TIME IT DIDNT COLORED MY GRAYS, AND MY HAIR FELT SO STIFF, HARD LIKE IT BURNED MY HAIR. When I colored my hair 2× before my hair felt amazing, soft,colored all my grays.(LOVED IT,) little disappointed. But I love your company,so hoping that,the company can fix this issue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. If the color is exposed to extreme temperatures, this can definitely affect the color (color exposed to extreme temperatures should not be used). Please keep your eyes out for an email from us shortly. We will be reaching out with further information. |
Made my roots orangethe ends of my hair came out great but the white white gray turned orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorWrong color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Hair color too harshThe product has too many chemicals and seemed to harm my hair. Color is worse than drug store none chemical color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrista- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we are always happy to work with you to formulate a color to better suit your needs if we are able to. We appreciate you working with us to help you achieve your color goals at home! |
Expected moreThe color for my roots was nice, the length has a silvery tone to it. Not thrilled about that. Was supposed to be a reddish brown. Even with using the stain shield gel, it still stained pretty bad and the wipe did not work. Also—- I looked into this and specifically called the number to find out if this was safe to use during pregnancy. I DO NOT RECOMMEND IF PREGNANT. The ammonia smell is HORRIBLY strong and intolerable. Won’t be repurchasing. Only gave a star because it was required. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlisha- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we want to work with you to find a resolution and have your hair looking its very best. We were unable to locate any previous contact regarding product use during pregnancy, and we always advise for clients to contact their physician to determine their eligibility to color while pregnant. We apologize for any discomfort experienced during your application, and we recommend applying any color in a well-ventilated area. Thank you for taking the time to reach out! |
Love It!I’m thrilled with my custom color. The set includes everything needed, including the stain guard and clean up pad. The color is just what I was looking for, and it lasts a good long time. Just a fair warning - I’m not sure if it’s because of the red in my color or if I’m doing something wrong, but for 2 weeks after I color my hair, my white towels turn pink after I wash my hair. I now use designated towels just for my freshly colored hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorLove the color and the feel of my hair after I dye it. It is soft and easy to manage. The color doesn't fade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |