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Don't have to look 4 new color when 1 is discontinuedI was able to change the color I originally had cuz I thought it was too dark. I will be able to continue to tweak it till it is where I want it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the bestI had really high hopes, I've been having a few issues with box dye covering my greys, when creating my custom colour I stated I'd like improved grey coverage and to even and reduced brassy tones. I've had my colour tweeks for the second dye however it's actually worse the second time around and has actually lightened my roots to a mid brown whereas I'm dark brown. I find dying my hair a chore but I've had to do it twice this weekend to try and even it out (second time with a box dye).. I've cancelled my subscription as I feel I could waste alot of money tweeking my colour and never achieve a result as good as a standard box dye. Think this concept may be OK if you have no hair issues e.g greys like me but for me it's was not great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline- We’re sorry to hear that you were disappointed by the results of your recent shipment. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color. We are happy to work with you to reformulate to better suit your needs, and we appreciate your feedback. |
hair was heavyVery upset with the color not enough copper in it so it wasn’t very red. the feel of the color was impossible to wash out of my hair it took me 3 days for my hair to feel normal. My hair was thick and heavy I could hardly put a comb through it . It was matted together. Not happy at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElla- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedMy color didn't seem to take on all my grays, and it was a little brassy at the root as well. The color in general wasn't horrible, but I was hoping this would be good for me and was disappointed in the results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedFor dark blonde saw no resemblance of blonde. Had to buy a color removing kit to remove the color. I used to use this then began with a salon and never could get a consistent color from time to time so thought I'd try with Esalon again. Totally disappointed and frustrated. At this point in time I'm done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
FabulousMy only regret is not finding this 2 years sooner. It has saved me thousands of dollars over the last couple years and I’m obsessed. I have to color my hair every 3 weeks bc I’m so grey and this just makes it easy and inexpensive. Couldn’t be happier! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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O M Extra G....at last a colour that covers grey hair!I ordered a medium brown, roots only colour as I have highlights and I wanted to cover the dreaded grey! Well, I wasn’t disappointed. My magician with colour is Freddy! He has helped me enormously, even tweaking my colour to make it a shade between medium and light brown to make the colour perfect. I’m really happy with my result. The colour doesn’t drip and ruin my highlights, it stays where I put it. Amazing! You must follow the instructions for washing out the colour. It needs to be massaged out for 2-3 minutes which is quite a while, but Freddy even gave me a tip for that! Seriously, it’s like having you colourist on speed dial (we’ll email!) love, love, love this product. 11/10!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love My First Experience of ESalonMany thanks to Paul my colorist for making up the color just as I asked. I loved it and the whole process from ordering to trying out the color was made so easy. I found the website easy to use and the How-to guides are great. I didn't have to wait long for the lovely little box of goodies to arrive and I was very pleased with the results. I did find the odour of the dye quite overpowering, but that is only to be expected. Thank you to ESalon for this great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe results of my hair colour is very nice. And I found the instructions easy to follow. I would recommend to others 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very professional!The addition of our name on our customized color is such a great idea! The shampoo and conditioner is very lux. And I think it was the stain remover that was in the kit, I can't remember now but that really works! I cannot review any other products until I use them, so hopefully I can review then soon. But the kit in itself is 5 stars to me, the sticker to hang instructions so simple but brilliant. It's one of those(( why didn't I think of that)). The extra set of gloves,a necessity in any coloring kit really. And I really love my color, although I'd like to go lighter as the seasons start to change. I'm trying to find a way to post a before and after photo. So far it's just a picture of yourself now option I've found.I'll keep looking.I really wanna show the difference it made with my hair!! And how natural it looks. It came out voluminous and silky. I have no complaints at all at this point. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |