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Color Set
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66,934 Verificado Comentarios de clientes |
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lossed alot of hair when rinsing since it turned in a globuloous mess of gunkThis is the third time I have had problems with rinsing out the dye. I have tried and tried now I end up bring dish soap and coconut oil in the shower with me to try to get it out. Love the color itself when it is finally out but the loss of about a tennis ball size of hair is unacceptable and should not take an hour + to get out the hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Waxy buildupI used the kit this morning. When it was time to rinse out the color I was left with a heavy waxy buildup and my hair was very stiff. I washed my hair four times and used apple cider vinegar. My hair was still stiff and waxy. I had to go to a local salon for a shampoo and blow dry. I will never use this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Love the ColorI love the color just what I wanted but the product itself dyed my hair out so bad that even 2 weeks later and a lot of morsierizing later it still feels dry and stringy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Result Not As ExpectedMy hair is dark brown and I wanted a bit of reddish brown hue. I got the red copper color. My friend helped me put it on for good full coverage. However, my hair’s color isn’t what I wanted it to be, still dar with just a tiny hint of red copper color not at all visible unless you look very close in the mirror. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrixie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
reviewto complicated for me to do by myself. I do not like this!! Cancel all orders!!!!! Jean Lacy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Custom colorLoved the color. Grey starting to show again-1 month 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is PerfectI was so nervous about doing this, but it all turned out great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Custom Color SetThe color is amazing! I had been using the Sally colors but I won’t anymore. The esalon kit has everything you need. I’ve had many compliments on my hair color. My daughter likes the highlights I didn’t have before. I highly recommend esalon! ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finally a Color I really LoveI'm really enjoying the colour I have now. I have adjusted it to just the right shade and high/low contrasts. The colour looks like My Hair now. I even enjoy the new fresh colour (its always a little dark at first), but eSalon has the colour just right from the start. I'll be using this shade for a while. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colourI just want to say thankyou I love this colour it’s perfect the last colour left my roots very orange and the ends darker but this one is perfect I also need the shampoo with every colour that I receive as I have trouble washing it out with my normal shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |