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Color Set
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66,991 Verificado Comentarios de clientes |
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Love the colour but don't like the wastage.I have fairly short and fine hair. At least half of the product needed to be thrown away once mixed, as there was too much for my hair. Also I was colouring roots only. Next time I will try to save half of each, to mix for another time. Obviously this is going to save money. Unless you can do smaller amounts at half the price? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Doesn’t workI didn’t get any colour in my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSanju B. - Thank you for your feedback. We are so sorry for the disappointing experience you have had with your hair colour. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to make this right! |
My hair is bright pinkMy hair is pink like electric pink I cannot believe this!!! So angry and upset 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKayleigh H. - Thank you for your feedback. We are so sorry to hear that you are disappointed by the result of your hair colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from one of our Expert Colourists for the next steps! We truly appreciate your feedback. |
Poor customer serviceReally Unimpressed with customer service Ordered hair colour well over a week ago and it didn’t get despatched. Decided to go to hairdresser instead and tried to cancel the order as it says you can by phoning. Phone was not answered so repeatedly emailed and filled out contact form. Those were also not answered so now they have sent the colour very late which I no longer need and I have wasted over £40. They have not responded to any of my contacts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Nina! We are so sorry to hear you haven't been able to speak with us to cancel your order. Please check your emails, we got back to you to help you further. |
Wrong color once againMy hair turned out extremely red, when it was supposed to be more blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Natural looking colourFantastic customer service from Sarah at esalon. Great, well packaged colour set with helpful instructions. The mixed colourant and developer was an easy to apply cream consistency that didn't drip or smell as strong as some hair dyes. My hair doesn't seem to have been damaged by the product and the end result is very natural looking. 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Color Change.Sarah I love the dark brown Pearl mahogany color. Thank you for your professional expertise. It’s a beautiful rich color and brings out the red highlights in the sun. Josette 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Changed colorI am much happier with my new color. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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FarbergebnisNach einer kleinen Änderung ist die Farbe jetzt optimal. Sehr gutes Farbergebnis, brennt nicht auf der Kopfhaut. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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great colorI love how the color turned out. Thank you I highly recommend 1 de 1 personas encontraron este comentario útil. ¿Y tú? |