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AwesomeI got my kit fast. When I finally had time to do my hair, I followed the instructions...It turned out AWESOME!!! My hair has been nearly all white for years. You got my hair color spot on...that's the first time I've seen my hair color since I was 26. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorLove the color and had no side effects like burning or breaking out in a rash as with other colors in the past. It's wearing well also. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happyI love this product. The color was good and my hair feels so soft. The instructions are easy to understand. The best part my hair smells great not liked I colored it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the ideaLove the box, the idea, the color and the results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark!The color lasts! No greys and it's been 4 weeks! My only issue is it's too black. Try to soften up my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ConditionerI have used the product one time and I really like it. The conditioner I would like to see something better, that conditions the hair better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorColor was great, did not like the texture of my hair once it dried, my hair looked fried. I have my ends cut every six weeks so it shouldn't have looked that way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We will be reaching out to discuss your color further. Please keep your eyes out for an email from us shortly! |
First timeTried my first time w/Esalon. I dye my own hair. #1, the odor of amonia was very strong (choking strong). I found this to be odd considering store bought brands don't have such an odor. The color was precise & covered my grey. #2, I then thought with the shipping & purchase costs, it was way higher than what i normally spend. I can purchase dye for $5 when i do it myself. So, why do i want to spend up to $30? When i called to cancel my membership the gal i spoke to was very nice, understanding & professional. She offered me one free shipment in a different shade to try once more. Will be delivered soon. I do not believe i will continue with my membership merely for the cost. It also dried the heck out of my hair. Perhaps it is just the type of hair i have bcuz my hair is dry to begin with. However, their Customer Service is wonderful! I would recommend eSalon for people who regularly have their hair professionally dyed. Then, you would save money. All in all, i believe it is a good product & it is great to have an automatic delivery every time you normally color your hair, but the cost with shipping is too high for me when i can color my hair for $5 getting the same results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI love the color but my gray was showing again in just three weeks. Not my roots though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HorribleI am working with a rep to try to fix the color. It was supposed to be auburn with copper highlights. Turned out bozo red. Kudos to esalon for wanting to make it right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyn- Thank you for your feedback! Upon reviewing your profile, we see that you are currently working with one of our color experts to resolve your concern. Please let us know if there is anything else we can do to help! |