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Custom Color Set
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66,880 Verified Client Reviews |
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Custom hair colorThe application was easy, the color was just what I wanted. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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PERFECTjust a tad blonder and you did it, the color is a perfect strawberry blond....THANK YOU THANK YOU....hoping the gray/white coverage is still there I am a natural redhead and my hair gets white...just near my ears...... 0 of 0 people found this review helpful. Did you? |
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Omg!!!I am in love! I asked for a golden mahagony brown and it was so on point! I love esalon and I will use it again for sure! 0 of 0 people found this review helpful. Did you? |
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NiceLuv the color and the product just wish it lasted longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaron - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
not happydid not like the result or the strong smell will not use again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsZuliana - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Poor coverageI have seen eSalon on numerous social media profiles and they always seem to have positive feedback, so I thought that I would give them a try. I was extremely disappointed with the results. I followed every step of their ordering process, even sending them "before" picture of my hair so that they could help me with my color selection. I received my kit in the mail in a timely manner and was excited to see my results. The instructions were clearly explained, although the process was much messier than other hair dyes I have used in the past. I applied the color and timed every step as directed. Once completed, I was disappointed to discover that their color did not cover my greys! Upon my very next hair washing (with color-safe shampoo, I might add) the remaining color washed out. I will not be keeping my subscription with eSalon, nor would I recommend them to friends and family. It was a waste of time and money! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not any better than drugstore haircolorDidn't cover grays any better than Loreal. Hair color looked same as when I purchase drugstore hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHope - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
DisappointedPretty color, not worth it. Dyed it a month ago and to this day, I see color washing out every time I shampoo - even with expensive, sulfate-free, color protecting products. Not worth the price of the product to me. Will not be using again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Very DisappointedI was extremely disappointed with the coverage of the hair colour, it did not cover the grey hair at all and I followed the instructions. I will definitely be cancelling my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
please cx future ordersplease cx future order this don't work for me, thank U 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |