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Color Set
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66,880 Verificado Comentarios de clientes |
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Just okIt is good and does what it says, but I have noticed some changes in my hair since using. I need to investigate this further to find out if it is me, or perhaps just not the correct fit for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy- Thank you for your feedback! We have reviewed your account and look forward to adjusting and crafting your next custom color soon. Please feel free to reach out if you need any assistance! |
Not DIY at allI had to canceled my subscription after the first try because it was so difficult to do it myself and it damaged my hair. I followed the video instructions and it still turned out horrible. A lot of my hair fell off that I had to rinse it after five minutes. Don't know if the chemicals were to strong or I took to long doing the roots. I always use ammonia free products to do my hair since my hair is too delicate. If you have the soft, thin, and shiny baby hair definitely recommend you don't try this. I cried when I noticed big chunk of hair came off in three different spots not to mention that now my hair is dry and lost it's shine and volume, it worked for my sister but not for me : ( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucia- Thank you for your feedback! We are sorry to hear that our product did not meet your expectations. We always recommend strand testing for hair that is particularly delicate, as hair that feels fragile should be treated with extra care. The demi-permanent formulation sent is ammonia-free. We are so sorry to hear that you feel it did not suit your needs. It appears we have previously worked with you per our satisfaction guarantee. Please let us know if you need any further assistance! |
Not satisfiedUnfortunately I am not satisfied with the “permanent” color I was sent. It was nice to receive an extra set of coloring which was used on the ombré of my hair but it did not take at all. The color washes out of my hair within a week. I am not sure if this line is a “Demi” or “permanent” color line. I loved the convenience of the color coming to my house for me to do it myself but this is not professional quality and the price doesn’t make it worth it if it doesn’t take or last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrienne- Thank you for reaching out with your feedback! We are so sorry you have not achieved the coverage for your previous bleach you were seeking! Previously bleached hair is more porous and cannot retain color the same as non-bleached hair, and it requires regular glossing with a color that has base in it if covering those highlights is a goal. It is inevitable that the color will fade fastest over bleached areas, and it important to wash as little as possible using only color-safe products to preserve your color over bleached hair. We are happy to work with you to adjust your formulation to better suit your needs per our satisfaction guarantee. We will be reaching out shortly to further discuss your color needs. Thank you for your time! |
Didn't cover my grays for longThis didn't cover the grays for long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenett- Thank you for your feedback! We are sorry to hear that your recent application did not deliver your desired coverage. We are always happy to adjust based on your feedback, and we can confirm that a colorist has adjusted your next shipment for better gray coverage per your comments. Please let us know if you need any further assistance! |
Best colour for me and i have tried most brandsPerfect colour not too much red as i am a redhead anyway ( more mahogany than ginger ) i found it hard to get a nice red to cover my grey this custom colour is perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Im love my hair again!The color is perfect. I love my hair again. Easy to understand and follow directions . My hair felt like straw now it is so soft and shiny. I had a good amount of grays especially on one side of my head. This colored them beautifully. With store bought color the greys alwasy looked very brassy. This color covered them so well and no brassy color. I couldnt be happier. Thank you for such a wonderful color experience! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colour!I'm so glad my hair stylist helped me with the right colour for me and she was right on. I love the colour and it fits me just right. Just beautiful colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So happyLove the color, my hair feels great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color!Custom color is subtle but did exactly what I wanted it to do. Easy to use and my hair feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color kitI've never messed up on coloring my own hair that's how good this product is. It's as close as I can get to my 20 year old hair color. I will use eSalon forever! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |