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Color Set
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66,880 Verificado Comentarios de clientes |
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ReviewOverall great coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colourI was impressed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectionThis will save me so much time and money in between salon visits. They nailed the perfect soft pearl blonde for me that covers my greys! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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complaintI have a complaint! I got my order just a few days ago and I am so dissapointed with it, let me tell you why! Last night I followed the directions to the T, and the final results are terrible! My hair is too dark! I only did the roots as directed, and gosh, my hair doesn't look good at all because the color shade you sent me did NOT MATCH my hair color at all. I had just changed my hair color from dark to light, now the roots are dark, with the highlights, and I do not know why I was sent such a dark color for the roots ONLY! I'm not happy with the results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Medium Ash BrownIt turned out a lot darker than I was expecting, and it left behind a brassy tone, which I kind of expected due to my hair having red tones in it before, but the neutralizer didnt really neutralize it all so theres still quiet a bit of gold/brass showing through. Overall not bad, but also not great. I feel like i could have gotten similar results from a drugstore box hair dye. 143 de 161 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Gray coverageThe gray coverage doesnt last it looked good the first day and rinsed right out 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots only held color for about a week. Then looked a light color of the shadeHave used this product in the past and just started using it again. Last month the color only lasted about a week. My roots then looked a pale color of the shade. Very disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I like the colourThe colour is fine but the shampoo and conditioner they gave made my hair feel very dry was fine when I re washed the next day with my usual shampoo and conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Reddish color instead of beige blondeSorry to say your product is not for me. I was disappointed in the formulation as the color is more reddish than ash/ beige blonde.I think I’ll stick with brands that have worked in the past for me. Also after coloring , my hair felt sticky and heavy. I rewashed with the extra shampoo I purchased. I would like to stop receiving your product and be removed from this program of automatic shipping. I noticed your cancellation isn’t any where visible on your website,that says volumes about the service and the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm you have cancelled your hair color Plan. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pleased as punchI wanted to save on 150 to 200 dollar salon visits and this hair color is my answer. The shade is beautiful and the shine and softness lasts. I'm very happy with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |