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Color Set
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66,880 Verificado Comentarios de clientes |
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I love this color!**I was tired of paying so much for getting my hair colored. AKA: hiding the gray. I have tried "other" online color companies. It seemed just like buying color in the store. One color box fits all. It was always to dark and lightened up very brassy. Not Esalon. This is the real deal in specific made for you color. Love the product. Love how you can change the delivery date if you have to. My opinion is this is a WIN WIN! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love loveThe color was amazing and the product didn’t have a harsh smell 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Much better!Now that the color has been revised, it's so much better. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorI was a little nervous at first about going from blonde to red but I absolutely love the color you developed for me. The only problem I had was it did not dye my roots to well. I will put more on my roots next time around. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color and conditioningUsing this was easy & I will keep using it! My hair did grab the color. It was a little darker than I expected, but I trust my stylist will work with me to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorI wanted more golden highlights. I finally colored my hair and it turned out BRIGHT burgundy-red color. I'm freaked out. How do I tone it down? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne- Thank you for your feedback! We are so sorry to hear your desired result was not achieved. You selected our Dark Blonde Copper and requested "copper highlights" with your first order. Copper tone cannot provide burgundy-red results, however we are happy to discuss your color further with you to see if we can reformulate to better suit your needs. We will be reaching out shortly! |
This formula was too dark.Hello, I requested a change to make the color just a bit darker. This one was too dark, I was not happy. I have requested a change for the upcoming order. I hope it is not too light or too dark, but just right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Yikes!Hello red ... hello dead! My healthy mahogany hair is now circus red and dried out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for reaching out! We are so sorry to hear that your recent application has produced undesirable results. Your color is a Darkest Brown Red Mahogany, and if applied as instructed, this could not produce such a bright result as the base of the color is darkest brown (one of the darkest shades offered). You did receive a 2nd bottle that was brighter and intended for the previously dyed parts of your hair that could produce the bright results described if applied differently than your instructions. We will be reaching out shortly to discuss your color further. Thanks again! |
Toned down previous color but did not color my natural hairI have long brown roots now, because this product didn't take to my natural hair atts all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Do not buy!Will burn your scalp and colour is nothing like pictures or what you ask for! Would NEVER use again!! Have turned off plan and still get emails!! Take me off database or I will put my review all over social media!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We can confirm that we have unsubscribed you from our mailing list, so you won't receive any further automatic shipments. Please let us know if you need any further assistance! |