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Newbie to colorI have never colored my hair before. Used your product and am hooked. Loved the color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorI like my original color I got and the touch up color I received and I can’t do highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love The Color!I was a little skeptical on dying my own hair at home, and especially with the color I chose. I couldn’t be happier with how it turned out! The color was exactly what I picked out! I’m so glad I tried out esalon and can’t wait to continue using it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers the gray!Love the color and get complements from stylists. Good coverage and soft shiny results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WOWThis is the best hair dye ever used, it came in a beautiful presentation box , own personalized instructions and my hair looks natural and healthy, silky soft and the shampoo and conditioner are amazing, will be using these products from now on 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorYour company allows me not to make a trip to the drugstore to pick a hair color that doesn't always cover my gray . It's always on time when I need , without living my home . I love the color . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color butMy hair has been dyed red for years. Havent seen my natural hair color in over a decade except what shows at the roots. This came close to my natural haircolor except the red is still coming through the medium brown. A little disappointed that I still see red in my hair. But I guess it will take a few times before it finally disappears. Love how it doesnt fry my already thin and frizzy hair. Actually made my hair softer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ordered Brown but got purpleAs the title says really, first response from them was they were 'sorry that my colour had not turned out as expected'... well yes eSalon, purple isn't a variant shade to BROWN!! Get the feeling they don't care, they offered to give me a free colour but once bitten and all that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenny- We appreciate your feedback. Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern per our satisfaction guarantee. Please let us know if there is anything else we can do to help! |
Glue like pudding gell consistency, could not get out of my hair!Talk about permanent color! Total panic! This my third kit and something awful has happened! It took me an entire bottle of shampoo(no joke) and half a bottle of apple cider vinegar to get the color to rinse out of my roots. The color became like a thick paste gel and literally would not rinse off in the shower. This has never happened to me before with e salon, or any other color in my life for that matter. I felt like I was victim to a cruel aprils fool joke! BE CAREFUL! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRyan - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
ColorI was not happy with my last purchase. I did 3 strand test leaving last one on for 40 min did absolutely nothing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrances - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |