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Color Set
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66,866 Verificado Comentarios de clientes |
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PerfectI love the color and the helpful videos 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best cover up for stubborn gray hair.The color formulation made by Sarah was perfectly nice for my Asian hair...I love it but, I failed to mentioned prior my order that I wanted an AMMONIA FREE product. Otherwise, I will give a perfect five star but for now.. four star, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Have to cancel my membershipI love the color I just can’t afford it right now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the product... Adjusted color still too darkWould prefer a more mahogany deep brown. Current color was almost black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the worst dye.I like the process of this product. Getting a custom dye for my hair sounds great! The smell wasn’t that bad. The color is good. But the steps to dye my hair was too much. I’ve never died the roots, wait 15min then dye the rest. That was odd. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThe color was great, just doesnt last long enough's 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Way too much packaging!Initially fell for the "boxed" concept, but as I opened unnecessary packaging after unnecessary packaging including 2 pairs of gloves for one treatment, I realised your approach wasn't for me. Clever concept but colour no different than elsewhere and to be stood in a shower dripping with the remains of colour only to discover there wasn't an easy open top to either the shampoo and conditioner was the last straw, thank heavens my partner was in calling distance, otherwise my only option would have been to drip colour across the bathroom whilst I found the scissors necessary to open both! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- Thank you for your feedback! We value our client input, and we appreciate you taking the time to share your thoughts. We are constantly striving to improve our products and service, and your feedback is appreciated. Please feel free to reach out to [email protected] if you need any assistance. |
The worstI asked for a light blonde copper similar to the color I had. Now my hair is dark red auburn and I have a business meeting I am presenting at in a few days and look like a circus clown. I am very disappointed in the color I was sent. This is nothing like what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful never againThis was a last chance order and I have to it’s awful. I’ve been ordering for over three years and quality has got worse! Colour is non existent except for pink tinge to hair. I was left again with a slugs on my scalp that took over 45mins to remove! Grey through in a week. Your service is also worse no recommendations just a link to colour what’s the point? im off! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle- Thank you for your feedback! We are sorry to hear that you were disappointed in your color and service. Upon reviewing your account, we see that we have worked with you over your years of membership to adjust your color to better suit your needs. We are always happy to provide recommendations upon request, and our team of licensed colorists is always happy to advise our clients. We can confirm that our formulation ahs not changed. We recommend focusing on the emulsification step to help loosen up your color prior to washing. Hair grows at a rate of about 1/2 inch per month, and we expect for clients with a discerning eye to see regrowth after a week. There are no changes that can be made to prevent or slow the rate of regrowth. If you need any tips, tricks, or recommendations, please feel free to contact [email protected]. We appreciate your feedback and we are always happy to help! |
Not my favorite.I’ve colored my hair plenty on my own. This dye is not special by any means. They gave me 2 different colors(one for roots and one for ends). I did not ask to have that. It ended up giving me ‘hot’ roots even with the step of blending in the shower with the left over ends bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |