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Color Set
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66,991 Verificado Comentarios de clientes |
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Good coverageI like the quality of the hair color, did my roots and ends, turned out perfectly! Hair is soft good shampoo and conditioner they provided! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair colori like the products I use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love My Color!I am Pretty in a red with a little blonde, and of course gray. Ty 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Set châtain cuivréA part le délai de réception, un peu tardif à cause du succès des commandes... Couleur réajustée réussie et le plus: un flacon en plus pour les longueurs et pointes. Rejouissant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color! But grays still here!!I was very excited for this product coming in as I have been dealing with gray hair for a while I followed the instructions according to the box and did everything it said to do but still have lingering grey. I have contacted the company and waiting to see if they could help me fix it in hopes that we can move forward with the product because I do like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CatastropheC’était ma première expérience de coloration et je n’aurai jamais du choisir de la faire moi même avec Esalon. Mes cheveux sont naturellement blond. Je voulais les éclaircir. J’ai fini avec les cheveux roux alors que j’ai suivi les instructions. Malgré la photo que j’ai joins à mon dossier je pense qu’il n’y a pas aucune personnalisation et que les couleurs sont faits à la chaîne sans prendre en compte vos données. A éviter absolument. Maintenant il faut que je cherche comment remettre mes cheveux de cet apocalypse. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValeryia R. - Merci d'avoir partagé votre expérience avec nous. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Nous allons revenir vers vous par email afin de vous aider, conformément à notre garantie de satisfaction. Veuillez vérifier vos emails pour plus d'information. |
FarbergebnisLeider bin ich nicht zufrieden, Grau wurde nicht richtig abgedeckt und sehr orangelastig geworden. Wollte ein natürliches hellblond haben . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirgit H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not impressedI planned to lighten my dark brown hair, and cover grey. Despite adding photos I received a light brown colour which made my hair darker and covered the natural highlights in my hair, rather than being multi dimensional. I sent a message to customer service about this as I would like to be reimbursed before trying any further hair colours. I've received no response, and having washed my hair three times the colour appears to be fading. I've postponed my next order to see if they reply, but will most likely use shop bought box dye at a fraction of the price next time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Elaine! We are sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Too dark, warm & too brassy - I have regretsIs it better than boxed dye? I didn't think so. The kit materials themselves (gloves, stainguard, etc) were nicer, but I saw no difference in the dye product itself. I had stopped dyeing my hair about 7 years ago and I wanted a color match to blend in my greys. I have light, ashy, cool toned brown hair. What I got was too dark, too warm and too brassy. To be fair, it's okay, just not at all what I wanted. Sigh. Now I'm stuck wondering how orange this is going to be as it fades out. I should have just continued to embrace the silver highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber -We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BUYER BEWARE!!HORRID!!! I am blonde and I chose Mahogany Blonde and now I’m RONALD MACDONALD RED!!! Like fake fake fake crayola marker red. Literally have to strip my hair. Stay away. Pick Madison Reed instead 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina -Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. We want to work with you to find a resolution and have your hair looking it's very best. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |