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Would give ZERO stars if I couldMy kit arrived damaged. I tried to chat online, but as soon as I wrote a message in the chat, WHAM! the chat disappeared and I could not reload it. I tried sending a message....same thing. I got the color allover my hands when retreiving the mail, as the color bottle was open and damaged. Needless to say, it got on my hands as well. Junk packaging. I want no more products from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon- Thank you for reaching out! We are so sorry to hear your order arrived damaged! We will be reaching out shortly to make this right. |
Convenient but not liking the product overall5 stars for convenience, price, packaging, and customer service. However, I’m not a fan of how much residue is left in my hair as if I left coconut oil in that won’t wash out. I have dark brown hair and needed this product for grey coverage (3 stars) and to tone the red (2 stars). I know this is challenging, but the red is still there and needs more green to balance, and the grey coverage doesn’t last long. 0 stars for how difficult it is to wash out. It’s weird, but I feel like my first experience was the best. Each other time just somehow became worse. I just lost motivation to continue to use this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- Thank you for your feedback! We are sorry to hear that our color did not meet your expectations. We will be reaching out shortly to discuss your color and account further. Thanks for reaching out! |
HappyI am happy with color and product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colourVery very happy with the colour and I will not be going back to ordinary shop-bought colour. The how to vids are a great help too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color I have ever had!My sister even said "I want your color!" Looks great and feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorVery convenient, I like the color, easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colourVery nice colour easy instructions they are step by step and the people are good to 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentThe shade was perfect. What I’ve always been looking for. Didn’t wash up too light like every time I’ve had it done in hairdressers or other home colour brands. Would highly recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So convenient and looks greateSalon has solved my hair coloring woes. It looks so much better than out of the box and is affordable. The personalized instructions are so helpful too. For the first time I don't have an unintentional ombre look because of fading color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Prefect matchSo far the color is amazing and multidimensional just like my original hair color. We'll see if through weeks if it maintains this color. I don't believe in cutting my hair and haven't done so in 21 years. I hope that in about 10 weeks when I do the root and ends kit that this amazing color is just the same as now. If it doesn't then I'll just order another full kit and do all the hair again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |