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Color Set
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66,754 Verificado Comentarios de clientes |
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Perfect ColorMy hair color turned out just how I wanted it too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous color!Thanks to esalon, I no longer have to spend hundreds of dollars at salons to keep my hair color looking fabulous. The kit is packaged beautifully with clear instructions as to how to use the product. The stylists are very responsive when I request any adjustments in the shade and are so helpful with their suggestions. This site is a lifesaver! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I really liked the colorIt didn't take very long for the color to set and I really like that it hasn't faded. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Home ColoringI have used used many home coloring kits. This has been the only one that has stayed without significantly fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Judy SDoes not cover my greys very good. Does leave my hair soft 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Cancel my orderPlease cancel all my orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori- We truly appreciate you reaching out. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI requested ash blond and the “ASH” you sent me is strawberry blonde and an ugly one at that 😡 I look like a freakin Orangutan 😡😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa- Thank you for reaching out to us here at eSalon! We are so sorry to hear your selected shade of Medium Blonde Copper Ash did not provide your expected result. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair color recievedUnfortunately I am very dissatisfied with the color that was sent. The color that was sent is at least a few shades darker than my existing hair. I now have brown hair versus the blonde I desired. The highlights helped some. It this point i cannot recommend eSalon. My overall experience has not been good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointing.I just received my second order, for $20 I got a small bottle for roots touch up instead of the full two bottles I would need to completely refresh the color for all my hair. I will have to use the ends touch up bottle I ordered separately, which is an extra cost, that should have gotten me to July, to get a full color done. I will be going to a salon supply store to match my color, and set up a subscription, which will be a fraction of the cost of Esalon. I understand you pay a little extra for the conveince of having everything you need to keep your color amazing delivered to your door, too bad you don't get all you need. The color also is not an exact match for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri- Thank you for reaching out to us here at eSalon! Please keep your eyes out for an email from us shortly to further discuss your color needs and account. We appreciate your feedback! |
Too blackthe color looked like I dumped a bucket of coal on my head, ppl asked me why I looked pale. Too blacK! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |