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Color Set
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66,754 Verificado Comentarios de clientes |
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Did not cover roots and ends the same colorI have a distinct line in transition between the two colors that I was given for step one and step two. Very unhappy with the results. I may have to go in to a salon and have it corrected... :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlyssa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unbelievable MatchAs always I am a skeptic. And now proven wrong. My 16 year old granddaughter applied the solution according to directions. My hair did not dry out or fall out , and my scalp was not irritated. The end result was what I hoped for. I will reorder in a week or so. Happily surprised !!!!! Thankyou !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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exactly what i asked for!it was a perfect match Alyson - just what I was looking for! Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLeft my hair soft and shiny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than beforeSo much better than the store brands, richer color, better condition.... I’m worth it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy with hair colorIt was easy to use. My hair looked and felt professionally done when I finished. The grey was covered well and like having the tint rinse boost to use when I shampoo . I believe it has helped to make color last a longer time than my salon rinses. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A little too darkAlittle to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happy, sorry.Not happy with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVerina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Long lasting colorWould give a 5 star and continue using except the product is very thin and runs down face and drips on things. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We appreciate you taking the time to share your feedback. Please feel free to reach out to [email protected] if you have any questions or need any assistance. |
Customer service stinksTried to called to adjust my color. I could only do chat which basically told me to adjust my color in my account. So I did, again and again. Got sent the old color. Sorry, canceling account. Learn to pick up a phone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- Thank you for your feedback! We always welcome the opportunity to speak to our clients personally over the phone. Our team of licensed colorists is available via phone 8AM-6PM PST Monday-Friday. Please keep an eye on your email. We will be reaching out shortly to further discuss your color and account. Thanks for reaching out! |