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Color Set
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66,566 Verificado Comentarios de clientes |
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To darkLoved the way it colored my greys,just a shade or 3 too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Doesn't lastAfter only 1 wash my roots were grey again!!! I wash my hair every 7-10 days, I have always done so. The colour just doesn't last. For the price it isn't worth it and it takes twice as long to colour my hair with your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your color and account. Please let us know if there is anything else we can do to help! |
Incorrect instructions. In tears after coloringI followed instructions precisely. I partitioned hair and brushed on color at roots and let sit for 20 minutes before applying the the remainder of my hair. NOW THE TOP OF MY HEAD WHERE THE DYE SAT FOR 20 EXTRA MINUTES IS WAY REDDER THAN THE OTHER PART OF MY HAIR! and why is ash blonde with hints of copper RED! I'm in tears and so angry and disappointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLese- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Great customer service, not so great resultI was very impressed with the steps my stylist took to make this a personal experience and make sure we were on the same page as far as what I was going for. That being said, I was going for medium blonde from a dirty brown color and now my hair is an auburn color. 🤔 Soooo im not super impressed overall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorThe color was to light. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
HORRIBLE EXPERIENCE HORRIBLE COLORDon’t use this service. The pictures don’t reflect what your color will look like. Then when you say something they will give you an attitude, say they have “credited your account” and will send you something to help lighten it. Nothing happened. This was two months ago. I got better service and advice from YouTube. This was the worst experience and extremely frustrTing. My hair look like absolute crap and they had no solutions to help me. What a POS this company is. They didn’t even apologize for making my hair black when I clearly ordered brown. This was my first and last experience with this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and upon reviewing your account, we see that we have attempted to work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LOVEI just love my regular delivery of the Customer Color Set. I find the color is perfect for me and I really feel like I am achieving salon quality color from home. So much better than store bought options and only a fraction of the cost of salon servicing. I also love the quality of of the amenities such as gloves, stain guard etc. eSalon service is also fantastic and very efficient. HIGHLY RECOMMENDED!! 73 de 83 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I recently made the switch from salon color to esalon and I honestly feel so good about it. I'm saving a TON of money and my color looks better because I'm not waiting until my roots are 2" and the color is faded. Boom, my color is in my mailbox before I need it. Not only is it easy but my colorist makes adjustments based on my requests. I couldn't be happier. 3 de 5 personas encontraron este comentario útil. ¿Y tú? |
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I love this colorBest color I've ever used! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely Amazing!This is exactly the color that I wanted. It looks very natural and shiny. My colorist at eSalon is excellent. Great results, beautiful hair. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |