|
Color Set
|
66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
|
rip off and they up the price impossible to cancelthis is crazy but you cannot cancel - not to mention that it is not made clear that you are signing up to receive more products anywhere from 2 to max of 12 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaria- Thanks for reaching out! Our Autoship plan is fully adjustable through your account when active. Upon reviewing your profile, we see that you have already adjusted your Autoship plan to suit your needs. Please reach out to [email protected] if there is anything else we can do to help! |
My hair is screwed!!My hair is destroyed. The color you sent me was not at all what was in the picture I agreed to. It is way too dark!! I will NEVER use this service again, and highly suggest no one else does either!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCrystal- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t change muchI’m kind of disappointed because I bought this dye going off of the image of how it said my hair color would turn out, and it barely changed at all. The only difference is that there’s a little more of a red color through it and only in the light, but it’s a very slight difference. I followed the directions carefully and did everything I was supposed to. No one can even tell that I dyed my hair, and that was a lot of hassle to go through for relatively no change to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAshley- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
was not color it says it wasI have colored my hair before and had a beutican show me how also but that was not the color it said it was had alot of red tint to it my hair is finely turning more blonde that it is being faded out I do not want anymore products at this x was want light blonde hair w high lights maybe some low lights Not what I got Tammy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grey is backTwo weeks into it, my grey is coming thru. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKaren - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Care Representative to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not sure what went wrong but....My hair turned an awful muddy brown/green. Not at all close to what I ordered. Followed directions to the letter. So bummed that now I’m gonna have to pay a fortune to get it fixed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSarah- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect!Red hair is the hardest to get right! But you did it! I finally have my natural looking red color back! Not too bright and not too dark! The first attempt wasn't far off, but this one is a winner! Yay! I'm sticking with you, eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Past colorIve loved the past color . its easy to apply 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love my colorI absolutely love my esalon custom color. After the first order, I asked to have the color tweaked to include more of the red tones and my stylist hit the ball out of the park! The color is incredible, especially in the sun! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Best decision ever!I had previously been spending upwards of $60 each time I would get my hair colored in a salon. Last time I had it colored my roots turned red from an unexpected clash of colors they used. I wanted this red removed and eSalon did just that, from only seeing one picture of my hair! I love how eSalon is so personalized and to top it off I love the $20 price. You have gained a long time customer :) 1 de 2 personas encontraron este comentario útil. ¿Y tú? |