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Ok.I did everything step by step. Exactly. But I just don’t like how this color turned out. I hope maybe I can work something else out. But color went on well my roots just didn’t do good . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebekah- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
To darkI used the medium brown and it came out way to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosanne- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Too brownNeed a cool copper red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom colourI love the colour it's perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was perfect!My hair turned out so much better than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Spot ONMy hair color was reviewed and selected between myself and the fantastic ESALON team. When it arrived , the color was PERFECT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly the colour I was looking for!If you're a home hair colour-er, then I can't recommend eSalon enough. You get exactly the colour you want, very clear instructions, and the colour stays shiny! I get so many compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red is so hard, nailed itI can’t believe that on the first try these guys totally got it right. I sent them a picture of my hair and the color it was at when I loved it and they were able to duplicate it the first time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorMatched closer to my natural color then any other brands I was able to find. I had them tweek the color a little too get it even closer. I'm happy I decided to give them a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutly Love It.Absolutly Love It. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |