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Not really what I was describingAlthough I appreciated someone taking the time to customize the color, it was darker than the first color and had absolutely no red or golden in it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn't do anythingThe color didn't last at all. It lasted only 3 days before fading. Very disappointed!!! Not pleased at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTumeka - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Awesome Customer ServiceWithout a doubt THE BEST CUSTOMER SERVICE EVERRRR. I have a University degree in business with a major in Marketing and I hardly write reviews unless I know that the company deserves it. Boy, do they ever deserve it! My first round of hair colour was nice, I liked it but it didn't stick to my roots. I told this to esalon and they sent me an entirely FREE (WITH FREE SHIPPING!) new kit to try. It worked SO amazing. I'm so incredibly happy and I will recommend this product to any of my friends. 10/10! 282 de 300 personas encontraron este comentario útil. ¿Y tú? |
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Love it.The color that I ordered was perfect, love the look. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI’ve just used my esalon colour and I’m so impressed! Easy to apply (with help from the hubby) it’s come out a nice healthy looking colour. Used the shampoo and conditioner provided. Smells lovely and hair is so shiny and soft... will 100% be my go to hair colour now. (Sorry to my hairdresser) 🙈 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I have slightly adjusted my color a few times throughout the years as I become more grey. The colorists have made very conservative & accurate adjustments. I will never go back to salon or drugstore pick a number coloring 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!!!I loved my color so pretty and the packaging was really cool! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentI am so Happy with my color I put my color on 9 April and now 14th May is good my color and roots is only 1 cm 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covered grayI do like this color. Covers gray good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I am pleased with the color. I like the small amount of time it takes. The directions are written out for me, all i have to do is follow. Did not feel any strong tingling to the scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |