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Color Set
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66,566 Verificado Comentarios de clientes |
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Can’t get my colour right3 months running and still can’t get my colour right and no offer of a refund!! Won’t be recommending you to anyone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not happy with colourColour never lasted long around 3 weeks and was not colour I expected either 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorColor came out with too much red, was afraid to try again for fear they would not correct enough. Would have been nice if they spoke to you more before your first color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarge - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
returnI would like to return the items I ordered. please send me the info to do this. thank you Elizabeth 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know your would like to return your order. We have reached out to you via email to discuss this matter further. Please keep an eye out in your inbox. |
Goldie Locks?I specifically made notes that I was trying to remove the gold from my color and all I got was gold. Hard to believe the color was 'made' for me especially based on my comments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair looks black!I wanted to go darker but this dark brown looks black on me! I was upset. Hopefully some color will wash off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAraceli - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I requestedOrdered one color not correct. Opted for a free redo color same just touch darker remains not what requested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful colorMy custom made hair color is beautiful! I feel like the esalon team gave me exactly what I asked for. I think I'm going to stick with it for a little while. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So pretty!The color brought me up a shade in a very subtle way. I think it’s so pretty! The roots are now nice and bright again. Looking forward to lightening another shade with the next box! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorExactly the color I wanted. Everyone thinks it’s the perfect color for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |