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Color Set
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66,516 Verificado Comentarios de clientes |
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Not what I expectedI was so excited to try my color, but when I put in my color (followed the directions exactly the way it said), it barely made any difference. My second order I had them add more red and purple not realinzing it would be roots and ends. Again I followed the directions exactly as indicated and still no difference. I will not be ordering from them again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to discuss your color further. We appreciate you reaching out! |
Good process... not so good colour!I am a little disappointed by this product, especially as it was so much dearer than off the shelf dyes. The process was great and pretty straight forward. However, after two washes, the roots are a very warm (slightly orange) brown and the ends are a yellowy brown. Unfortunately I have had to revert to the shop bought dye and colour over it! It’s a shame as I had very high hopes. Their customer service is very good though and very responsive!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPolly- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color Kit Fantastic!I colored my hair with the kit on May 19,2019, unfortunately the color was too dark and came out dark auburn very close to my own natural color however, that it not what I wanted. The gray is covered for now I liked the fact that everything I needed was in the kit,including an extra set of gloves. The next day after coloring my hair was soft and felt conditioned I need to go up at least 2 shades lighter to achieve the color I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacks- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not at all the color I expectedGood gray coverage, but the color was way too dark. I requested a auburn, golden brown and I received a super dark brown, almost black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolina- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
PerfectI love the color and the process was so easy! It’s nice to be able to have a consistently great experience. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am thrilled with eSalonI thought I'd written a review ages ago, but now I see it isn't there. Just want to say that I am delighted. Not only is the color great, but it is gentle. Usually I have an itchy head the night of coloring - not with this! Secondly, the customer service is amazing. And the flexibility is brilliant. Not only did I get an adjustment that was totally PERFECT - but - even more amazingly: I was in the UK when my order was due, and they sent it to me in the UK! Given that I spend a lot of time in the UK, this is beyond great. It means that I can get my color wherever I am. SO - THANK YOU! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EXCELLENT COLOR AND SHININGI pay big bucks at the salon to do my hair and I was scared to do it myself. I love the color and how shiny the hair is. Beautiful color. I still have to learn how to cover the sides where it is gray, I tuck behind my ears and I was afraid to use too much and have stain on my face. It did not have a strong smell. Very easy to use. Very pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just what I wantedI sent my “hair specialist” a message regarding what I wanted for my next order. She responded promptly and gave me some great advice. A couple of weeks later when I received my color, it was exactly what I wanted. I’m excited about my process getting to a lighter shade! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourExcellent colour looks like my natural colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI have now been using E-Salon at Home coloring system for many months now. The color lasts a long time, and my hair is not damaged or dry. I highly recommend this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |