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Custom Color Set
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66,713 Verified Client Reviews |
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Darker than expectedMy hair prior had a at home dye treatment that faded to coppery red. I wanted to get back to my natural color, which is a dark brown. I did my hair last night and the color looked almost black (which I am ok with), but that damn red is still there too. Was hoping to get rid of that completely. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Results were not as expectedI used the color chosen for me, and my hair is still a reddish tone. In my opinion, this color did not help. I was advised to use a color with ash in it. Not sure if this was neutral. I have brassy tones to my hair as I did before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I feel beautiful100 percent satisfied, the instructions were so easy to follow ! 0 of 0 people found this review helpful. Did you? |
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Perfect colorAwsome color, love it! 0 of 0 people found this review helpful. Did you? |
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Previous colorI always like the color its been great.I like the way it comes packaged and the personalized instructions.I like the proffessionalism I am given with the order.Great place. 0 of 0 people found this review helpful. Did you? |
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Color was rightiSolid color throughout 0 of 0 people found this review helpful. Did you? |
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Happy customer since Jan 2015I just have to say how happy I have been with your company since day one! After the first order I asked for changes because my hair came out brassy, and your company really stepped up... My hair has been restored to the blonde hair I had as a child.. I love the color and I also like the option to skip or adjust your upcoming order date... Your hair highlighting kit is awesome as well. I will never go back to boxed drugstore or the salon for color again! 0 of 0 people found this review helpful. Did you? |
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Strawberry BlondeI am very pleased with this color! My hairdresser couldn't even match my shade. Products sold in stores are too dark, even if you can find a strawberry blonde shade. 0 of 0 people found this review helpful. Did you? |
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Love the color!I must admit the bright red color solution was a shock. However, with the passage of time that shock dissipated as the color darkened. I love the overall mahogany color with red highlights. Plus, my hair is so soft and silky that I just love running my fingers through it! Well done, well done!! 0 of 0 people found this review helpful. Did you? |
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I love Esalon Color!I went back to my natural hair color for about 2 years and stopped using the service. A few months ago I decided to dye my hair again and was using boxed die to do my roots. I was having a hard time getting my hair back to my old color and the box dye always turned my roots super red compared to the rest my hair. I remembered that I has used Esalon a few years ago and decided to reorder my old formula for my roots, and some color to refresh my ends. IT TURNED OUT SO GOOD. My roots blended perfect with the rest of my hair and the color was beautiful. I even got a call to make sure that I really wanted to reorder my color from two years ago and to confirm the color that I wanted. Super impressed and very happy. Next order is coming in a few days and i'm excited to dye my hair again. Thanks so much! 1 of 1 people found this review helpful. Did you? |