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Roots too lightMy roots ended up lighter than the rest of my hair ... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time colorThe color was a little dark is turned out almost black and the violet didn't last long in my hair. Now it's just a dark brown. I dont wash my hair in hot water either! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShawn- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happyIts the wrong color. It was supposed to be darkest brown and its red brown. It burned my head and it stunk. I am not happy at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonda- We’re sorry to hear that our color did not meet your expectations and that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Please let us know if you need any further assistance! |
BrighterI asked for a brighter copper and I got exactly what I wanted. Thank you sSalon for making my hair beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Home Hair Dye ProAbsolutely love it. Can't give it enough credit. Everything from the packaging to the colour and kit was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So pretty!I love the natural looking auburn color, it’s also so perfect with it being just the right amount of dark color to it. Exactly as I hoped for! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!I have previously had balayge and I was worried that an at home color would completely wipe away the brightness that those old highlights gave me. But I took a chance and it paid off! Because the formula contains two bottles (one darker for roots and one lighter for ends) I was able to have a truly professional, seamless look! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow! Super soft and natural looking!I was a bit skeptical because when I put the color on it turned so dark. I was afraid it would make my hair dark brown or black. But it turned it the exact medium pearl blonde I have been looking for! The conditioning effect and shine is amazing. Also it worked really fast compared to my store box color. I am thrilled. Thank you eSalon. My hair is beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love My Color!After the first day, my hair turned out exactly like I wanted it. I wanted my natural dark golden brown to match my eyebrows, with highlights that match my medium golden brown eyes. The end wash really helped blend the roots to the rest of my hair, and the result looked like the sun had naturally lightened my ends. I am a happy camper! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I am very pleased with my color. It doesn’t dry out my hair and lasts longer than my salon color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |