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Color Set
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67,132 Verificado Comentarios de clientes |
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Previous colorThe color was much darker than the previous color and it did not cover the gray any better than the last one did!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Felt the first replaced batch was more the colour I wantedI felt this one left my hair duller than the previous colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Super upsetSooo upset. Looked terrible. Spent $300 getting it fixed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKassandra- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Darker than AnticipatedMy hair came out much darker than I anticipated, or wanted it to be. I was looking for more of a summer color with more golden tones. I thought that where my highlights were, the color would be shaded differently than the areas where my hair was dark. It pretty much looks all the same color - much too dark. The overall feel of my hair was nice and soft after coloring it, but the color is nothing like I anticipated it being. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn't cover gray as wellThe new bottle design wasn't very user friendly and it was difficult to get an even flow. Much better design before, also this time didn't cover the gray as well as in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brilliant!What a brilliant find! It arrived quickly and the first box came with some extras. Application was easy as and the result amazing! Can't wait for the new shipment to get here. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Copper GoldenVery simple to use and I love the colour. I would recommend it to anyone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic!This is my first time using eSalon and I love it! I’ve been coloring my own hair using traditional box color and was very unhappy. My hair was growing out in three different colors. It never got my roots and ends to match, and going to a salon is so expensive...so after seeing eSalon on Pinterest, I decided to give it a try. I am so happy. The instructions are easy to follow, the color didn’t burn my skin, and the kit has everything I needed. The color has turned out perfectly. It looks like I had it done in a salon. Will be using this product from now on. Love it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLove that it is shipped right to me. The hair color is always perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetThe best hair dye I have ever used. Even my hairdresser said it was a beautiful color, perfect cover and so shiny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |