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Color Set
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66,713 Verificado Comentarios de clientes |
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Respuesta de nuestros expertosJoyce- Please feel free to reach out to [email protected] or call our customer service line if you need any assistance. We are always happy to help! Thanks for choosing eSalon! |
Excellent Hair ProductsEvery product and accessories I have bought are excellent. The hair color lasts longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Why did I wait so long to try this!Every 5 weeks I would go to my hair stylist for color and cut. $90 plus a tip. Every 5 weeks. Then I saw the ad for eSalon on Facebook. I checked the information for the Company and thought I would at least try. The instructions are step by step and easy to follow. This lasted as long as my hair stylist color did. I asked eSalon to adjust my color slightly after 2 applications and the consult information was amazing! My color is perfect! I now spend less than half the amount for my color and my haircuts. I control the time that is right for me, not by appointment. Thank you... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich and silkyI was very skeptical! I got my first order today. My hair is like silk and the color is beautiful, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You guys always get it right!Been buying over the counter hair color for years. Never satisfied with the results. My hair looks great every time I use E-Salon's formula. I will never use over-the-counter again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the color.... But!I love the color with this product. The only think is that when i go to rise/wash the color off. my hair feels very dry. otherwise love the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty good!I like the color and it is lasting fairly well. I would appreciate a little more shine to it, but all in all, it looks good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedI didnt see that it worked on gray hairs or a big difference at all. It was supposed to be golden blonde but it wasnt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It’s okThe personalized packaging is amazing, it really sets you to a very unique experience. However, I didn’t feel any difference with the store bought dyes. It was a nice thing to try but I don’t think I’ll get it again. It’s way too expensive just to see my name on it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Never again!Cancelling this service!!! First I want to say that I have been coloring my hair for close to 15 years both at a salon by a professional and at home myself. I used the bottle method as I have long hair and that is what I am used to when doing it myself. But here are my issues: -I got two bottles in my kit and while it was clear that they were different color formulas, the only instructions for using the second bottle was to use it if I used all of the first bottle. VERY confused as to why they were different colors then. -The smell/fumes of this product were so overwhelming, I was choking and dry heaving from them. -My hair was super matted from the product when I was trying to rinse it out and pulled a lot of hair out just trying to get my hands unstuck from the mess. -My hair has NEVER felt this damaged! I swam competitively for 13+ years and NEVER has my my hair felt this dried out and straw like. I am guessing I will be spending a lot of time over the next few days with deep conditioning treatments/masks on my head. If I didn't have some free samples of leave in conditioner from Birch Box stashed away, I would not have been able to comb my hair this morning and even then it took me about 10 minutes to comb through it this morning. I will say that my coloring kit came very attractively packaged and the videos were very friendly and make it all seem very easy to do so kudos to your marketing team for that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |