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Love it!I am absolutely in love with this color! It was super easy to do and covered my blonde and grey hair perfectly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent ProductI love the feel of my hair after coloring. My hair doesn't feel damaged at all. The color is realistic and I will continue to use this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorI think we finally got the color exactly where I want it! We had some issues because I had an ombré before my first color, so we ended up too dark trying to keep the ends from fading or being two different colors from regrowth to ends. But with this last mixture the color has been perfect, and even after nearly 8 weeks it hasn’t faded on the ends and is still just as beautiful! So happy with this one! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!I absolutely loved my color!! It’s a little darker than I originally wanted but it’s not a big deal. I love that I had two colors, one for roots and then another for my ends. Very happy with experience! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!Love my color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorSo simple and great color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HorribleThe color wasn’t even close to what I chose. It was supposed to be dark blonde but it was more like dark brown. Not even close to the picture I chose. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCherie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
It covered grey betterCovered grey better but after this time it made may hair too black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
eSalon Color turns my hair RedI tried eSalon because I’m on meds for RA & since taking them every brand of dark blonde boxed color turns my hair Red! I thought eSalon would work because When I go to the salon my hair turns out just like I want it. So I figured if eSalon colors custom made for me & it’s from a Salon then I should get Salon results, Right?? Nope... first 2 eSalon orders turned my hair Red! I tried to cancel but they offered to change my color at no charge but even the new color turned out Red! Thankfully I had ordered their highlights, which are great & I did Balayage & it hid a lot of the Red! I did cancel my color order because If I want color that turns my hair Red I can go to Walmart. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not ExactlyAfter some back and forth with the stylist, I was hoping for more for the "natural blonde" displayed on the site...What I got appears to have more red tones, than blonde. I'd be happy to send a pic. It was simple to use, but the odor was quite strong and it did leave my hair with a healthy shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |