66,713 Verificado Comentarios de clientes |
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Great ProductBest color I ever used, perfect color, my hair is super Shiny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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natural colorI really love eSalon the products are wonderful and the prices are fantastic 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!I'm gradually going lighter so I love that I have the experts to guide me without drastic changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Money savingCan't believe how much I can save and get great results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Severe Chemical BurnsDidn't use right away, waited til my hair needed coloring, which means I still have 2 unopened shipments. Unfortunately I loved this color, but got severe chemical burns from it. I tried to make arrangements to return my other unopened shipments, but was told they are not eligible, even though I got a severe reaction from it. Money wasted :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVal- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Half in love.I really do like the simplicity of this process and how I was able to apply myself. I am in love with the color chosen for me but I have one big problem with the results- my grays are still gray! I applied on them first, per the instructions. I don't have many but the placement of the ones I do have are visable with my hair up or down. One of the main reasons I wanted to change things up was to cover the grays. Sad that I still have them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not meThis color was way too dark for me. I wanted to keep some of my natural red but this color didn't do that :( but it is soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVikki- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Wrong color, drying, and not enoughI specifically told them I hate violet reds and always use orange reds to color my hair. They sent me a violet red. I went ahead and used the kit because I was out of time and out of options and I figured: a color I don’t love is better than the grown out mess I have. WRONG! I ran out of color with 1/4 of my hair left to go. Half of my head is shaved and I ran out of color. I chose the longest hair option you can choose, knowing how much hair I have, and I still ran out of color. This whole experience has been a nightmare. The product is also incredibly drying and my hair has never felt so damaged after a color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My colorLove it! May change the depth of the color next time, but all in all, I love your products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeI Love esalon Color is Perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |