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Custom Color Set
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66,516 Verified Client Reviews |
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I am shockedI have been coloring my hair for 45 years and this is the first time the color has stayed true for 5 weeks now and my hair is still so soft. I just can't believe it's taken me this long to try this hair color. Thank you 0 of 0 people found this review helpful. Did you? |
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Mahogany redI don’t color my hair often since I have little gray. And when I do, I dye it myself at home (typically soft black). My 50th birthday is coming up so I wanted to have a big change and go with mahogany red. I felt that my best results would be to have my hair colored professionally. And thus I came to eStudio Color Studio. My experience over all was pleasant and welcoming. The salon is beautifully appointed and clean. My colorist was polite, professional and quite helpful. We discussed my wishes and she explained that she couldn’t give me a lighter shade of red given my dark base. I told her that this was perfect as I wanted a dark shade of red. I showed her some internet pics and said that I wanted “Mahogany Red”. After two hours of processing, shampooing and styling, I was ready for my results. My hair looked beautiful, shinny and nicely styled but it wasn’t RED! My hair looks soft black which, I could have done myself at home!! 😩 I was tired and hungry at that point and the only thing that I managed to say is that it looked too dark. The colorist said that I could go back and get a “light set” at my next appointment which may give me more of a red hue. My mom was with me at the appointment and on our way out she said “I heard you ask for Mahogany Red but I just don’t see it, maybe in the sunlight??!” But no, not in the sunlight either. And to add insult to injury, we ended up having to pay $7.00 for parking, even after the validation!!! ☹️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAurora - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
LOVE!!I wasn’t thrilled with the original color - didn’t hate it or anything just wanted a lot more red than how it turned out. I emailed, expressed what I wanted and bam, perfect on the next one. I love my color and my hair is super soft! 0 of 0 people found this review helpful. Did you? |
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Loved ColorI loved the color, but I am still having problems with the gray hair showing up 2.5 weeks after I color it. 0 of 0 people found this review helpful. Did you? |
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ComplimentsI get compliments as if I have just gone to the salon. I wish the grey coverage would last a little longer... 0 of 0 people found this review helpful. Did you? |
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Great coverageThis was BETTER coverage than what I get at my salon. I can’t even explain why. I pay $80-100 to color my thick long hair just for a few grays. I can’t think of a reason to do that again. Even though I sent my photo requesting a consultation, I just got the color I chose. Which is ok. It was a bit red, I’ll probably do something a little different next time. 0 of 0 people found this review helpful. Did you? |
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Does not last longI really love the color, however, it only lasts 4 weeks (or less) before I start to see my gray hair. 0 of 0 people found this review helpful. Did you? |
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Liked new color - Travel kit out of stockLiked the new color. I also like the travel kit shampoo & conditioner. Tried to order it this time but its out of stock. 0 of 0 people found this review helpful. Did you? |
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Almost perfectJust a little redder and it would be exactly what I am looking for!! You almost had exactly what I am looking for!!! I love you guys!!! 0 of 0 people found this review helpful. Did you? |
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Product changed!When the box changed, so did the product. I have been using eSalon for a long time and have done the process the same way many times and had excellent results and many positive comments about my color. However, the last two shipments since the box change have been waxy, smelly, brassy, and left my hair feeling course. It may look better, but the product isn't. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |