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Color Set
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66,516 Verificado Comentarios de clientes |
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Just okI wanted medium brown and it actually turned my hair a reddish brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
BrassyI dont like the color it is too yellow. I cant wait to change the color. My hair feels like straw now too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The bestIt’s hard to get the perfect shade of red, even at an expensive salon. This color is perfect, so in love! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WOW!I went out on a limb trying this product and very glad that I did! Very professional packaging, product itself and overall just amazed! Also, the customer service is absolutely amazing!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!Easy to apply, leaves my hair feeling great! I’ve already recommended to a few friends! ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colour and my hair is so softLove it, it was exactly what I wanted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fab colourEnjoy the personalised touches and my hair feels so soft 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLove the color that was custom made for me. Looks like it came from a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful!My color is fabulous! I’m very satisfied! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Formula change?The past two formulas left my hair oily. As I was rinsing, dark chunks of color washed out. It took me 2 washings to get rid of that heavy oily feeling out of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |