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Just what I wantedThis isn't the first delivery and I'm still very pleased with eSalon's service. Convenient, easy to do instructions takes the chore out of coloring your hair. Comes with everything you need. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorWas what I expected and more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love esalon!Perfect color! Easy to use. Covers all my grey. Does not fade out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great service...!Good colour options and easy to follow instructions on how to apply. Came beautifully packaged and loved all the personalised notes, bottles etc. arrived quickly and my hair looks great ;) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy and accurateI'm very happy with the products. My color turns out perfect everytime. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Quality!LOVE the color and the way that it looks. Intstructions were easy to follow and my hair felt healthy after the process was complete. I was planning on canceling my subscription after one use to get the initial offer, but I loved it so much I am sticking with it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expected!My grays are still showing! I followed the instructions to the point. I do have to say that I love the color on the rest of my hair. I really wanted to Love this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
You changed the formulaCoverage just as good but you’ve changed/removed an ingredient so there is no slippery ‘residue’ when rinsing out. I didn’t mind this as my hair looked fab after colouring and for a few weeks after but now it just looks a bit dry! Please go back!! This is a game changer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma-Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee |
RootsRoots are lighter( almost blonde) then the rest of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Second order receivedAfter the third wash it faded a bit but the color was Perfect! Now to maintain this color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |