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My last shippment.I absolutely love the color and texture of my hair the only concern I have is the price. After the first purchase with the discounts I'm being charged full price plus shipping. For that price I could get my hair done in a salon with a groupon and not have to deal with the mess. I also need my husband to help me to do the back of my hair since I can't see where my roots end. But the color is perfect. Better than any box I used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thanks esalonMy colorist got my color 100% correct on first time . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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For some reason, it turned out darker this time.I don't think I did anything different, but for some reason my color turned out significantly darker. I still like it and the tone is beautiful, with the lovely highlights and lowlights. It looks natural and healthy as usual. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri- We’re so sorry to hear that you were disappointed by the results of your recent color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect RedA good red is hard to make look natural but your color made my natural red (with a few greys) look amazing. My boyfriend did it for me(even more amazing). I would only suggest you send 2 bottles like you did the first time because my hair is long and there's lots of it. I had to wait until my 3rd shipment to recolor my hair because shipment 2 had only one bottle as did the 3rd. That's to long in between coloring. But the color is beautiful and I'll never use another product. Ever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great in-home haircolor!The first hair color that I received turned out to be a little brassy (a.k.a. orange), because that's just what my hair does. :( My stylist asked for my feedback, and we made adjustments accordingly. Since then, the color is really nice, with minimal brassiness. The color is comparable to what I was getting in the salon at $175 a pop. The only criticism is that, when you are washing it out, your hair feels like it's coated in wax and it doesn't wash out easily. Therefore, I have to shampoo my hair about 3-4 times, before conditioning, to get my hair feeling normal again. This may bother some people. I don't mind since I get the color I want, at a fraction of the price that I was paying at the salon. It's a little tedious (definitely a first-world problem), but well worth it if you can't afford salon prices and store-bought color is impossible for you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like the colorNicer than over the counter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Change colorNeed to change color too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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was much darkerColor came out much darker than I wanted. I was not impressed for the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
CancelledI'll be returning this order as I have have canceled this service due to a more than doubling in price. Also this product fades rather quickly! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No Color AdjustmentI am trying to get back to my roots, naturally dirty blonde. This was supposed to be a medium strawberry blonde to introduce more blonde and it looks the exact same as my hair colors prior. Straight up red, no hints of blonde at all. There's no change... not happy with this color as it's what I'm trying to change from. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |