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Grays showed through quickly!Normally dye my hair every 3 months. I am 5 weeks out from my dye job end my grays were completely viable and were pretty visible by week 2. Color is beautiful but lacked gray coverage needed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElyse- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to further discuss your color needs. |
Does not hold upDoes not hold the color at roots. Roots were very noticeable within 5 days after coloring my hair. I did follow directions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t cover graysOnly colored my ends. Still have grays and that’s why I tried it. Not satisfied at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It just made me sad.The picture of the color was a beautiful dark brown with a strong purple tone. I followed the instructions exactly, and my hair is nowhere near the correct color. It’s a light chocolate at the roots and no purple or red undertones anywhere else. Hoping there’s something we can do to fix this cold because I’m not happy with it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great texture to my hairI am very impressed by this color and the softness to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThis was nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT!!!The color turned out perfect, and NO dark scalp. The stain remover and stain guard worked amazingly. I’m excited to keep this going. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love your product!!!I love your product. Recommended it to my daughter, Melody Vent, and I think she will be ordering soon!!! I needed to up my ship date (to catch me between trips) because my grey roots are starting to peek out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WonderfuleSalon is wonderful. I was so happy with my finished hair color. I was nervous at 1st before using. Had a few bad dye jobs in the past. But this turned out great. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome!The color was perfect! Customer service was great and knowledgeable! Easy to follow instructions and it came with TWO pairs of gloves, stain guard and stain remover wipe! Fantastic!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |