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Color Set
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66,516 Verificado Comentarios de clientes |
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my colorI loved this color. I'm going to try a little lighter this time. I love that it lasts for months. Excellent product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect shade of happinessRecently adjusted my color and it turned out perfectly! Love my personalized shade, my colorist rocks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful!!Love, LOVE this red! It looks SO natural and was incredibly easy to work with!!! I will stick with this brand for sure!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful Color for meDirections were very well written, easy to understand! Everything I needed was in my box. Love my new color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great eSalon experienceGreat eSalon experience! Easy to order and on time delivery... Packaging was great and very personal.. I loved it!! Simple to read step by step instruction and easy to apply. Ending results were perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is to darkI need a light golden brown. Please. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlicia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
My hair is wrecked for the next two plus weeksI used my first kit from e-salons and was very happy with the results. I just used my second kit and the results were shocking and horrible! I'm just waiting it out to fix the damage to my hair. I have cancelled any further products from this company and I am sure they will not refund me for the disaster of the recent product I used. I was a golden blond now I am a very orange redhead... I guess its my new 4th of July look... yuck! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - We truly appreciate your feedback and apologize for any dissatisfaction. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RedWhen applied it covered well but had lots of red tones. Don’t like the permanent color and had rather have a semi-permanent color that fades off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We have also added a credit for one complimentary reformulation, per our Satisfaction Guarantee. We look forward to hearing future feedback! |
Made hair fall out!Made my hair fall out by the handful!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
Not for meThis product does not cover my gray and makes my hair extremely dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |