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Color Set
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66,736 Verificado Comentarios de clientes |
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Almost the right shade.I would like it a little lighter but not as light as the next one listed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color kitWorking rain next time I just want the highlights 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I do not like your product, do not send any more.I do not like your product, do not send any more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela - We’re so sorry to hear that you were disappointed by the results of your color application. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already resolved your concern. Please let us know if there is anything else we can do to help! |
Made Hair so dryDon’t think this is the right product for me. I rinsed out the color and my hair felt like straw. I used the conditioner, but it was still dry. The color itself was good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Never lost so much hair...Positive: The final result is good, good gray coverage. Negative: I didn’t find easy to apply in the back of my head. The product irritated my eyes when I was blending the color, I had to skip this step because the smell was so strong it was hard to breathe. But the worst part was the amount of hair I lost. 4x more than I usually lose when I dye my hair. Overall I wouldn’t recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Wanted to love it.Three different purchases and my hair never looked like the color I selected. First not enough gray coverage then too red and finally too black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMari - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreatLove at hom Color and convenience. came out great!!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Unbelievably good!For a few months now I have used e-salon. Their customer service is excellent, and they strive to give you exactly what you want. Having previously used both drugstore products and salon hair coloring, I can say that I have never had so many compliments on my hair. After application the shampoo and conditioner that is included leaves my hair incredibly soft and healthy-feeling. Great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark, even color in 30 minutesLove it!! 30 minutes and my roots are gone and color is even!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I was unhappy and they Fixed it Right awayI had asked that my forumla be lightened a bit but found when I applied the new color is was more redish orange than the lighter blonde/brown I was expecting. I called in early Monday morning and was put through to a specialist right away. Alyson listened to my description and immmediatley knew what to do to "tone it down" sent out the fix and within 48 hours I had the fix in my hand. Most importantly it now looks perfect!!! I couldn't be happier. I appreciate the paitence and help provided by this expert team and will continue to use the product. Also, lesson for me to be a little more specific and/or call to discuss rather than just writing online! Thanks again for expert help when I needed it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |