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Color Set
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66,736 Verificado Comentarios de clientes |
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ExcellentLove my custom color. It's perfect!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe color looked like it was performed in a salon. I have been very impressed with the quality. After making changes to the original color, my colorist resounded by changing it to make it closer to my natural hair color. Having naturally dark hair, I worried it would look too one dimensional or too black. I was happy to see that it looks multi-dimensional and natural, as it would if I had it dyed in a salon. I did elect to later order hi lights and the color was perfect but my technique isn’t. The instructions for hi light weren’t as clear & easy to follow for hi lighting as they were for dying hair. I would like them to provide greater detail on hi lighting hair. For instance, give a couple of closeups when dividing the hair into separate sections. The picture isn’t clear. I can’t exactly see what part of the hair is left down in the back and where the middle section starts and ends. Also, knowing how much color to keep on the brush and instead of showing a drawing, I would appreciate seeing a real picture of the brush with color on it as it is supposed to look when applying it to the hair. I watched the video provided on the website and it didn’t really help or answer all my questions. I usually do my hair in the evening so it would have been too late to call for questions. Other than this, my experience has been great! I would recommend it to anyone interested who has the patience to do their own work. For instance, I wouldn’t ever recommend this to my mom because she would probably not have patience to read all the way through the instructions and take her time doing it, especially the first time, which means she would likely do a terrible job of it. The color and technique is very forgiving for amateur hands like myself and as long as I follow the dying instructions as best as I can, I have had great results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UpsettingIt isn't at all the color I expected. I was trying to attain my original color and what I got was a dull mahogany/pink. It has no shine or luster at all and it is a brassy pinkish red. It doesn't look like me at all and my coloring doesn't match my new hair. I am trying to work with a colorist to correct the problem. They are very open to trying to help me correct this, I just hope it doesn't ruin my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not take! My roots are a noticeably different shade!Extremely disappointed. My hair looks almost exactly like my natural hair color while the rest is the color provided in my last box. I followed instructions to the letter and enlisted help. I have an activity on Monday and my hair is a hot mess. Please cancel my subscription. Turned out more expensive, not at all cost effective for me. Now that I will have to visit a salon to correct it. Completely dissatisfied with the turn out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYeli- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough AshMy hair comes out orange if there is not enough Ash to it. That is what happened this time. Too much orange in my hair. I colored it over a week ago and it is still orangy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbi- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was not I was toldWas so dark. Took a lot of washing out to lighten and now grays are showing. I sent theee pics and last one is a very light color blonder. I want that 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Why did product change??I’ve been a customer for 9 mos. Loved it up until the last two colors. The first time, it was very difficult to wash out of hair. Felt like a handful of Vaseline was left on my scalp and hair. Rinsed and rinsed but had same feeling. About two weeks passed when hair finally felt normal again. The next coloring, I dreaded because of the gummy Vaseline feeling. I made sure to follow directions exactly thinking I had done a step wrong. I had no issues with coloring the first six mos. Same results on this coloring also. Tried different shampoos and was trying to rinse out the feeling for 30 mins. That feeling was still there. I have put off doing the next coloring as it’s just the worst feeling to have in your hair. I did call Cust Svc and they were nice and said to add baking soda when rinsing. I will do this color one more time and add the baking soda. Pretty sure I’m canceling my membership :| I love the color but that feeling!!!! What’s changed!!?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just right!I like this color much better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveLove it for summer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the tailored approach.Esalon is my first ever attempt to colour my hair myself and I am impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |