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Good Match, Strong Ammonia SmellThe color was great, but my eyes, nose, and throat have burned from the smell every time I've applied this brand. I'm not in a tiny, unventilated area. It's just not pleasant for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiranda- Thank you for your feedback. We apologize for any discomfort experienced! We're always looking to improve our service and products, and we truly value everything our clients say. We appreciate you reaching out! |
To darkIt was to dark. It made my hair look almost black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
UnsatisfactoryDid not like this hair dye system at all. Stained my bathtub like crazy, did not change my hair colour whatsoever even though I followed the steps to a tee, and the leave in conditioner I purchased separately is terrible as well, Pantene spilt end remedy does the best job and for a fraction of the price. Better off purchasing a store bought hair dye cause it's cheaper, works way better and will not stain your bathtub. So unhappy...waste of money and time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We apologize that your color turned out differently than you expected and for any staining you experienced during your color application. We appreciate you sharing your feedback, as we are continuously looking for ways to better our products and services. Again, we apologize for any dissatisfaction with your initial color experience. |
too expensive with the shippingcolor was ok but with the shipping the value is not there 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Made a lot of mess and mistakesI hesitated to do my hair cause esalon sent me another bottle to do the whole hair. I wished I’d talk to someone before doing this... My hair color got darker... When I applied the first bottle, my hair got really rough like I couldn’t brush off my hair. This led me to make mistake when I applied the second bottle. I usually use brush to apply color to my roots. But I went on with the recommendation from the video by the using the bottle for my second step and it was a huge mistake. My restroom... got stains all over the place. Also permanently too. I spent so much time cleaning and where do I start for the hair... My top part of my hair is lighter and darker in the bottom. I missed couple of gray hair which I never do after covering my gray hair for 5yrs. I was so stressed out about the fact I had to color the whole hair, I literally made mistakes. The good part about the color is that I don’t look too red.. I had a bad experience changing my hair... That’s why I hesitated to color the whole cause I cannot go back once I color them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color!I was nervous to try and actually waited a few weeks. The directions were easy to follow, I did leave it on for 5 minutes less than required. All gray was covered, the shampoo and conditioner were excellent. No brassiness, and it actually matched my original color exactly! This is my new color, thank you, thank you! So....I colored my hair for a second time. Keep in mind, I'm only needing to color my hair every 8 weeks now! By this point, I am having a few grays showing (and I do have stubborn gray). The color lasted for several weeks, and did not begin to lose the shade until a week or two before it was time for me to color again. I'm absolutely amazed by the brilliance of the color. It exactly matches my natural shade! The shine is extraordinary and so soft; if anything my hair actually looks/feels healthier. I'm sure if I used the shampoo every day that comes in the kit my color would not fade in the end. I'm so happy I chose to try eSalon! I hope to never have to use "drug store" brands again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe color was easy to mix up & apply 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectPerfect color. Easy instructions. Makes me look amazing! Highly recommend. Best hair color purchase I've ever made. Wish I would've known about eSalon sooner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loving the colorThis is a great color. Initially I thought it was fading fast but I think that was the lighting I was in and of course the initial always looks darker before first wash .I absolutely love the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product!Love the color it turned out perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |