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Color Set
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66,566 Verificado Comentarios de clientes |
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DisappointedThis is my third attempt with ESalon. The first time I wasn't pleased but fully accept this was issues with my selections. I fed back and alterations were made and I was delighted. I died my hair last week, the day before going on holiday as I was now confident we had it right. However I was wrong, yes my roots were no longer dark but my hair did not have the brightness and vibrancy of the previous colouring. Surely it should be the same each time, the information in the sheet was correct but I knew looking at the bottle when mixed up it was not going to be what I wanted. I do not think I will be continuing purchasing here. It isn't expensive if you achieve the desired colour but it is expensive to be disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI wrote to you yesterday about the color still being as dark as before and thought it would b lighter. I asked about getting some highlight to Mayb lighten it up. Can I do that? Would need a lighter brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDolly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don’t bother for redsEven after working with your team for multiple months, this brand has not been able to formulate a red which doesn’t fade almost immediately, and have a brassy tone to it. So disappointed!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDena - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It washed right out and did not cover my grayIt washed right out and did not cover my gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unsatisfied customerThis hair color is never even, roots always a completely different color, and yes, I followed directions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElsa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour not light brownI recently had my first esalon delivery and requested a light brown. Unfortunately the result is a red/brown with my grey a light orange. As much as this may be customised there are not enough colour swatches to choose from to obtain you desired colour. Although I know the colour can be adjusted in future orders I don't really want to take the chance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Einfach und effektivSehr schöne Textur, einfach aufzutragen ob mit Pinsel oder direkt mit der Flasche. Kein Tropfen oder Verlaufen. Die Farbe wird sehr gut von den Haaren angenommen. Kein ausbluten oder verfärben von Kopfkissen oder Handtüchern. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorIt came out exactly like I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the resultsI am so happy that I switched to eSalon. I get consistent results everyone I color. I have gotten so many compliments from both people I know and don't know. It is truly worth every penny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I love my color because it doesn’t look like I’ve colored my hair but most of all I love how great my hair feels afterwards. It feels soft and looks shiny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |