66,754 Verificado Comentarios de clientes |
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Excellent all around!Extremely happy with the entire process of selecting, ordering, receiving and using eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely love!The personalization of the coloring is wonderful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!I loved how my custom color turned out. It is a very deep, rich dark brown. My hair also felt great and was shiny. The only reason I am gave 4 stars was because the smell is very strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!Easy cheesy lemon squeezy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color set.I love this product and will continue to use it, although it does not do a good job coloring grey on my temple's. My colorist has changed my formula but its still not working. I do put the color on first before doing the rest of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorToo much red color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is always too darkMy color always looks painfully dark for the first week- and then starts to look better after several washes and sunshine: More like my natural color. It tends to be a bit flat and lacks shine. I’ve added a personal keratin treatment to help with the flatness. I suspended orders indefinitely because I don’t like the extreme darkness the first week and spend most of my time with a baseball cap on, and that doesn’t work well for professionalism. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for your feedback. We are so sorry to hear that we haven’t got it just right with your color. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
Got the wrong colorI’d ordered rose gold and got dark brown. I would like a replacement please. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
horriblethought i cancelled mu future orders-got one to day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuellen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
New formulaLove the new formula, no more thick or sticky feeling once your have rinsed, shampooed and conditioned. No change to the colour, so perfect this time around! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |