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Instructions made me overthink itI’m used to using the box dye from the stores. Never have a problem with applying the color to my entire head but with this system, the instructions tell you to part your hair with the clips and select piece by piece... it made me overthink the whole process and miss a decent size spot below the crown of my head. Color on my roots has faded to a lighter brown after just a weeks worth of washing. Needless to say, I’ve already purchased another box dye from my local Target and will be coloring again this weekend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happy unfortunatelyI used to love getting my shipment from eSalon but after tweaking my order 3 times I am basically back where we started. My hair is darker with a bit of purple that is absolutely not what I had hoped for. After chatting with my my stylist I had thought that we were on the same page but unfortunately I don’t see results 😓 hoping my next round will fix it 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmelie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Somewhat disappointed.I was much more satisfied with my results after applying the products sent in my second shipment. This most recent purchased almost seemed to not hold. I didn't really notice a difference in my new growth after applying the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
quantityAs I have long hair and I had a change of colour to my order, I was expecting two bottles as there was in my first order especially as I had changed. I don’t feel like as if my hair had the full coverage! My friend commented that it was different colours! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is naturally blonde but has gray coming thruMy hair is naturally blonde and has had some highlights added to bright it up but now I have gray at (62) so I’d like to blend that in to look more natural. Do I do that by doing roots only or one color then highlights? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback. We have reached out to you via email to see what we can do to help. We hope to continue helping you find hair perfection! |
Good colorI love how my custom color leaves my hair. For the money it is worth it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color adjustmentLoved my color I had but wanted to go just a little lighter and E salon did there magic and I love it!!! Thanks guys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeLove e salon! Color is great, getting lots of compliments! Love the price, and now I can buy other amazing products they offer! Customer service is fantastic! Don't be afraid to try esalon they are great, you won't regret it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy Customer!!!Fast shipping! Love the product!! Thank you eSalon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Haar FarbeEs ist genau das was ich mir gewünscht haben 🥰 Hundert Prozent grauen Haare Abdeckung Mega Glanz,brauche keine Ständchen mehr Sehr mutig anderen Farbe zu empfehlen als ich wollte,aber voll Treffer Sie halten was sie versprechen 👍👍👍👍👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |