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Color Set
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66,772 Verificado Comentarios de clientes |
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Resistant grayI absolutely love my color and the way my hair feels, however, I have spots of gray hairs where the color just won’t take. I’m thinking of canceling my subscription because it wouldn’t be worth it to have to keep retouching those spots. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair 2 different colorsI got my order tonight and I was so excited. I enlisted the help of a friend and we followed the instructions to a T. The first application to my roots didn't change the shade of my hair at all. The second application made the rest of my hair quite red. I am extremely disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not receive productI did not receive a product last month. I see you charged me but I told you to cancel and did not provide a change of address because I did not expect to receive anything from you. Where is order if I was charged? I am not at the address you have on file and nothing has been forwarded by post office. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShari - We're truly sorry that the custom color set did not arrive. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
From gray to a great blondeEasy and shiny and healthy looking, tried going gray and disliked it. I reached out to eSalon as I have for years and ordered a color and sent photo and my color specialist mixed the a beautiful color. Where I had gray looks like I have highlights. Thank You eSalon and my color pro 👏🤩🌹💌 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Adjusted colorAbsolutely gorgeous. Nailed it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitCommande reçue hier matin faite aujourd’hui, Celle-ci a parfaitement colorer mes cheveux blancs de plus je suis très contente car elle ne m’a pas du tout rendu les cheveux secs, le rendu est tout à fait naturel j’aime beaucoup . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Die perfekte HaarfarbeDie Farbe ist ein Wahnsinn. Genau der Farbton, den ich wollte u das Haar fühlt sich einfach nur gut u gesund an. Werde kein anderes Produkt mehr kaufen, bin total begeistert!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just brilliantI love everything about this website. So easy to use and the product quality and colour is exactly what I wanted. And the personalisation is such a lovely touch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I thought I was supposed to get the color I asked forI was so excited because it arrived quickly, the packaging was amazing and felt personal. I guess BECAUSE it was personal I was expecting the dark red I asked for. But my hair barely got any red in it. I tried it the second time around & it went away completely. I'm waiting for the second shipment to see what happens. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSakura - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Doesn't lastI have had grays showing after 3 weeks which is unacceptable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |