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Color Set
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66,982 Verificado Comentarios de clientes |
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DecentI was impressed until my second wash. My roots are now lighter than the rest. It has only been about 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Pas efficaceBonjour, J’ai fait ma couleur jeudi et j’ai laissé le temps qu’il fallait, j’ai rincer, et n’a pas fonctionné du tout, c’est comme si je n’avais pas fait de couleur. En plus le produit sentait très fort, le shampooing piqué les yeux, franchement très déçu. Je préfère encore prendre mes couleurs dans le commerce et je vais continuer, au moins elles sentent bon et y a un résultat . J’ai bien fait d’annuler mon abonnement, parce que c’est sûr je rachèterais pas, et je trouve cher pour une coloration qui ne fait pas son travail. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine D. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Very unhappy 😭Not even close to my color 😭 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRocio - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
What in the world is this?If someone would please get in touch with me,I’d appreciate it.i just applied my latest box and it’s terrible.the roots and ends don’t color match at all. It’s awful. And I am going on vacation tomorrow. Guess I have to wear a hat all week. I uploaded a picture plus two Inspo pics for the next box that I hope will be free? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnni - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank you so much for making the adjustment to my color.The adjustment to my color came out perfect! It was as if you were with me to help decide what needed to be done. I love it. THANK YOU! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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So easy!Very easy to use. Wonderfull guideline. Abolute great smell afterwards... I really love new dyed hair 🥰 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Great colour!This colour was exactly what I wanted and has lasted beautifully. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Great productLove the custom color set. I have worked with the color professional 3-4 times since I started using my custom color formula back in 2020. Each time I got a quick response to my questions or requests. With the few tweaks to my formula I now think the color is perfect. I get so many compliments, even from people I don’t know. I’m 72 years old and even Dr’s I have had to see recently thought I was in my 50’s . I’m sure my beautiful natural looking hair color is a part of why they think that. I will continue to use eSalon’s Custom Color set for a very long time. So glad I started using it. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Merci 🤩Je suis ravie de mon colis un peu sur la réserve concerne la couleur j'aimerais un ton encore plus clair pour la prochaine commande En revanche vous êtes une équipe au top à l’écoute et surtout vos avis sont très professionnels Je recommande plus plus A très vite pour ma prochaine commande 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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It was perfectThis order was perfect. Thanks for working on this for me! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |