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Color Set
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66,818 Verificado Comentarios de clientes |
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It was alrightIt was darker than i thought it would be. It also REALLY dried out my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I was not happy.I followed the instructions to the letter and when I finished there was a distinct color differrence between the out grow and the rest of my hair. I wanted it to blend the colors. If this could be fixed, I'd like to use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Beth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My gray hair showed up 2 weeks after I dyed it oppose to 6 weeksI want to go 1 shade darker. That might be the original color I received. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color came out nearly black.Color came out nearly black. Will need to change to color several times lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedOrdered semi-permanent but received permanent. Now I have permanent color on my hair. Ughh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
greys Are not completely coveredI love the color but I wear my hair in a short sides and back pixie. Greys are showing quickly even though I wait to color after cut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVickie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ImpressiveLiked the product and service Fast delivery and great price 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love my hair color nowI struggled with do it yourself boxes from the drugstore and hairdressers coloring my hair for years. I was never satisfied like I am now. Just do my roots every 6 weeks and the color is great. Natural looking. Love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Waouh!Kit extrêmement facile et agréable à utiliser. Les instructions sont très claires. La magie commence lorsqu’on ouvre le colis. Les produits sont présentés de façon simple mais élégante et ça donne tout de suite envie d’utiliser le produit. En ce qui me concerne le résultat est bien meilleur que dans certains salons et quelle brillance et quelle douceur des cheveux. Je suis conquise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich colourI love this colour for my hair. It is rich and it shines and it seems almost natural! I am very happy with my custom colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |