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Custom Color Set
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66,866 Verified Client Reviews |
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Love it!Just colored my hair and love it! My hair feels so healthy when it's all done so much better than store bought box color. I'm a fan and posted on FB telling everyone about it. 0 of 0 people found this review helpful. Did you? |
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PerfectJust perfect. 0 of 0 people found this review helpful. Did you? |
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Love the hair colorQuality product and easy to use - my hair is healthier now and even though long the color hasn’t darkened so much in the ends as it has using over the counter products. 0 of 0 people found this review helpful. Did you? |
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AmazingThank you for keeping me away from eggplant colors. High school was rough. 0 of 0 people found this review helpful. Did you? |
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Rich colorI love the deep rich color results that I got. The only downsize was the processing smell. 0 of 0 people found this review helpful. Did you? |
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There has been a change in the productI've been using esalon for probably 5+ years and love it, but as others have mentioned in previous posts, the formula has changed. To remove the product from your hair is really difficult and has been for the last 2-3 times that I've used it. This was not the case before. There is not enough shampoo provided to remove all of the sticky, icky feeling residue. 0 of 0 people found this review helpful. Did you? |
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Not my desired colorI'm considered a "natural red head" but my natural color is kind of a strawberry blondish brown...? I really wanted to have a copper orange red. So I went with Intense Copper... but ended up with just an auburn red, with copper orange-ish hue when the sun hits it....... :( I've never been able to achieve the color I desire... I was really hoping by trying this with a "personalized colorist" and adding my picture of my natural color I'd get a better match. It's not all for not... I've this type of color before and know it will fade out nicely.... but just really was hoping for this to be IT. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Nice kit but color didn't hold.I've only shampooed twice since I colored, both times with the shampoo sent in the kit, my color has already drastically faded. I'm so disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn -We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
ProductI don’t know what is in the color to do this but I am having a very hard time rinsing it out. it’s almost like a Vaseline consistency. I have to literally scrape it out of my hair with my nails. It hasn’t always been this way I have been ordering from esalon for about a year now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
DOSE NOT COVER GRAYSTILL IS NOT COVERIN THE GRAY IM THE FRONT PART OF MY HAIR 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |