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Color Set
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66,880 Verificado Comentarios de clientes |
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love this product!I have been using this product for years and love it. I have never been dissatisfied with their product and all the tools needed to color my hair are included!! I even like to lighten up my color for the summer and they always know exactly what I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color EVER!I loved this color on my hair. I've colored my hair since I was a teenager. Never has my hair felt so healthy afterwards until now. I actually have a few highlights! I'm in LOVE! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorI absolutely love it, it is so gorgeous I was worried it wouldn't look good but I'm in love with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love, love, love!Fantastic service and great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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la coloration me convient pour les racine, par contre j'ai besoin de refaire lesLa coloration me convient, pour les racines, par contre j'ai besoin de refaire les mèches; D'autre part, je souhaite un envoi pour les racines que tous les deux mois, pouvez vous me confirmer que cela est possible. Merci et bien cordialement, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChantal - Nous sommes vraiment désolés d'apprendre que vous avez été déçu par les résultats de votre application de couleur. Notre garantie eSalon Couleur satisfaction est une garantie qui nous tient toujours à cœur. Nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. Nos experts en coloration ont été en contact par courrier électronique et se feront un plaisir de vous aider dans ce processus. |
Looks my my natural shade of red!My natural rich red hair has been fading in color little by little over the last 10 years as well as getting some pure whites by my hairline. Esalon gave me back as close to my natural hair color as I could ever get. Never thought I could have it back. I do have comparable pictures of my Virgin hair color and esalon 15 years apart and I'm impressed. My application could be better, but I'll learn..I hope. Wish I could post the after pic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ConditionerThe conditioners in my 2 last orders left my hair greasy, oily. I had to apply shampoo 6 times to remove it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair Fell OutThis was my first touch-up after the initial color. I love the color, but my hair fell out in clumps. I was rinsing the color in the shower during the last stage of the process, and chunks of hair were coming out in my hands. Couldn’t do anything but cry. Not sure what I am going to do now. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Leider nicht zu friedenSchöne Farbe, aber leider verblasst die Farbe sehr schnell 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela - Wir freuen uns sehr über Ihr Feedback. Bei der Überprüfung Ihres Profils haben wir bereits mit Ihnen zusammengearbeitet, um Ihr Problem zu beheben. Bitte lassen Sie uns wissen, ob wir noch etwas tun können, um Ihnen zu helfen! |
1st color orderDidn't like color or the way it left my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |