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Color Set
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66,982 Verificado Comentarios de clientes |
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Stop my ordersDebbie died May 16, 2024. Please close account. You have no contact information on account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedVery unhappy with the colour, I wanted to get rid of my unwanted gold brassy hair and this was even worse than my previous colour, it was everything I never asked for and now I’m left with feeling and looking awful, I may have to go to the salon to get this sorted so will cost me more than I thought 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Amanda! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Don’t do it!Wish I could give a zero star. Attempted coloring my hair with this, didn’t even get half of my head covered before I got in the shower as fast as I could to get all of it off me. Smell was so strong that when it got anywhere near my face it sent a shock through my nose to my whole body and then a burn sensation. The burning is less intense but still in my nose, it made my head itchy and gave me a headache as well. DO NOT DO IT! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Meine Farbänderung wurde nicht berücksichtigt.. trotz Nachricht und Fotos wurde die Änderung nicht berücksichtigt und die Farbe davor wurde zugeschickt. Dazu habe ich noch etwas extra bezahlt damit es schneller ankommt. Dann das.. jetzt hänge ich schon 16 min insgesamt in der Warteschleife prima… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra A. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Cheveux blancsTrès contente de ma coloration. Je l'ai faite, il a 3 semaines et mes cheveux blancs ne se voient toujours pas. Très bonne tenue par rapport à quand je vais chez mon coiffeur. Je recommande votre site en hésiter. Merci 5 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Custom Colour SetI used this colour for the first time today, I ordered it to use on my roots and I can honestly say it's an absolute game changer. I was worried at first because I wanted lightest blonde and on developing, it seemed to go a dark brown colour, where normally it would be either white or blue in my experience, however, the match was fabulous and my hair is exactly as I wanted it. Thank you Lucia who put my pack together, the only thing I can't comment on is how it lasts, but I have high hopes. 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI have been using for years and always love the color they come out with. So beautiful and natural looking, I get so many compliments 😍 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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5starsVery good 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Great color. Love my colorWas a little skeptical at first as I have always had highlights. I used today and just love my color. Will continue using 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Did not cover my gray hairDid not cover my gray hair 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLilian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |