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Color Set
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66,982 Verificado Comentarios de clientes |
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Wrong colour to what I requestedDidn’t use colour as what not what requested 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sophie! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Needs a few adjustmentsColors not right yet, I think it’s pretty hard to get the right color by looking at photos on a phone. Have sent a few texts to get it changed for next time. Have had auto replies about stylist working on new color but nothing from a real life person! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Rachel, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedBought out ginger in to my hair once it had faded 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Leanne! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not enough for greyI have pictures but it just didn’t cover all my grey. I love the look of the color where it did cover. But just not enough for the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaulina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happy!Didn’t covered my grey hair🥴 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina M. - Thank you for your feedback. We are so sorry that you were disappointed by the result of your hair colour application. Based on your profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can do to help! |
Fades quicklyThis hair color is less damaging on my hair than store brands but it fades significantly by the third wash. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Much better!The color and coverage was much better thank you! 5 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Farbe wie gewünschtIch hatte eine Farbe ausgesucht und noch Fotos von mir an esalon geschickt zusammen mit dem Wunsch, die Haarfarbe einer bestimmten Schauspielerin zu wollen. Die Farbe ist exakt so geworden, wie ich es haben wollte. Die Anwendung war sehr einfach, ich habe aber auch Erfahrung beim Färben zu Hause. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Einfach nur perfektEs rieht sehr angenehm und die Anwendung ist super einfach! Ich bin mit meiner Farbe total glücklich! Dankeschön 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PhantastischEin herzliches Dankeschön für die Zeit und die Beratung. Die Farbe ist perfekt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |