|
Color Set
|
66,982 Verificado Comentarios de clientes |
|
Ordenar por: |
|
SolidTouching up my roots has been great each time I received my order! feeling less grey and color is bold and rich. Thank you! 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
|
Customer since 2017 - 2 thumbs upI’m a natural red head but wanted a boost to my color and I’ve been extremely happy with Esalon. I gave them a picture of my current color and what I wanted and they matched it perfectly. I was very nervous as I’ve never colored my hair before but they put me at ease. Customer service is amazing as well. Highly recommended! 13 de 14 personas encontraron este comentario útil. ¿Y tú? |
|
Hair colorReally liked this color Exactly what I wanted 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
Got it rightThank you for darkening the color just enough to color my grays hair but keep me with the color I love. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
ShampooSehr schöne Farbe,immer wieder gerne 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect colorMy second shipment needed a little adjustment and they got it right. I love my color, thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Color was perfectCould have used just a little more to pull through the ends. Really liked that it didn’t have a very strong smell. Haven’t washed it for the first time yet to see how it holds. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Harsh on hair and made my hair brassyI've been using another at home brand and recently the quality had gone a bit downhill so I thought I'd try this. I've done 3 root colorings and I've found this product to be really harsh on my hair, it feels like straw now, and leaves my hair brassy after about 1 week. I specifically listed that I don't want that when choosing my color but it's just not a good product. I'm canceling future orders and switching bc this is not it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Anne, We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Color is great but...It didn't cover my gray roots, I colored my hair yesterday with the product you sent me, but had to run to the store and get a color to cover my roots, it was too much for me. Come to think about it I dnt think I was asked about gray coverage!! I wasn't too happy about this! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Bridget, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ganz schlimmEs sollte ein dunkles Kupfer sein und was war es ein ganz dunkles Kirsch rot, ich war schockiert. Ein Frisör musste dies für 290€ wieder umfärben, NIE WIEDER 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLaura G.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |