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Color Set
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66,982 Verificado Comentarios de clientes |
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HaarfarbeJa, es ist ne tolle Farbe aber nicht so wie ichs mir vorgestellt habe. Ich möchte auch keine weitere Bestellung. Bitte um Verständnis. Vielen dank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Greys showing after 3 weeksNot happy at all as after 3 weeks alot of gray hair is showing now. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rachel! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you. |
Easy to use and great colourI am so pleased with the colour my stylist created for me. It was really easy to apply and looked great. I have been using it for over a year and I am still as happy with it as I was with the first order. When I have wanted to make slight adjustments they were efficient and polite. It's exactly what I wanted! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Poor gray coverageFirst I’d like to start by saying the color wasn’t what I expected however it was not terrible and I’ve actually received some compliments, but I wanted to have a brown root with my already highlights with the goal being to secondly, cover my gray hair/re-growth. The color was actually the same color as my highlights so it lightened it and I still had a good amount of gray hairs showing (people didn’t notice but I did). I will definitely have to try this again to see if this will help me save money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Schöne Farbe,schlechte grau AbdeckungMeine Haare haben sich endlich wieder erholt seit ich diese Farbe benutze. Auch die Farbe ist Spitze. Leider ist die grau Abdeckung nicht wirklich gut.2mal Haare waschen und das grau ist wieder zu sehen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriela P.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat, aber wir freuen uns, dass Ihnen die Farbe gefällt. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Very goldI’m hoping for more cool blonde less gold. I have the goodbye gold product, but it is very drying. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIvy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrible companySo much for your own stylist to color plan. I did my profile for a copper orange, and received the item only to find out the color is brown. I’ve been a copper for 8years now only to have ESalon mess that up and damage my hair! The product smelled horrible and my hair is now damaged. Very disappointed. I don’t want any credits, just refund my money! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViktoriya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
wrong color for meI'm not happy with this color. when i ordered this time I thought i was ordering a different color, my mistake, but i did not ask for auto ship. Another shipment came. I want to return and get refunded. Is that possible 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedThe color did not have any purple hints at all. I like the dark brown but was looking for a little flare. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best Color for me 70 and totally grey.Upon using a coloring which was over a year old, my hair came out pink. Not realizing Hair coloring cannot sit for more than 6 months. I called E Salon and they quickly went to work to help me get the pink coloring out of my hair and back to the color which I had ordered. They worked very hard to come up with the right chemical changes to remove my pink hair. At last they sent me a color and hair stripper which worked very well. All the pink was removed from my hair and the h air color helped to cooridinate with my original hair color. I trust E Salon with everything involving my hair and so should you. Pick you color and that is what you will get. Thanks E Salon. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |