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Color Set
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66,982 Verificado Comentarios de clientes |
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Mi tinteExcelente producto gracias 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I LOVE this!Thank you so much for this customized color! I absolutely love how it came out! Should I do the ends refresher with every color or every other color? 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Beware!I asked for a demi color and got a demi-permanent color without notification. This left me with a variety of color throughout my hair, lines at the roots a different color than the rest of my hair. And because they switched from the demi i requested IT WON'T COME OUT. I JUST SPENT 3 HOURS AT A SALON WITH THEM TRYING TO FIX MY CLOWN LIKE LOOK AND THEY WEREN'T TOTALLY SUCCESSFUL BECAUSE OF THE PERMANENT COLOR THAT WAS PUT INTO THE MIX. $155.00 LATER it is only partially resolved. Totally unacceptable. Beware!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
DisappointedDid not stick to my roots washed out immediately after doing exactly what it said to do on instructions not happy with my results. Waited two weeks for my order to come in the mail just for disappointment in the end. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Deidra, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Easy to applyI used the brush on method. Great video to watch. Color is thick enough so it doesn't run like over the counter home kits do. My concern was covering the grey…done! Color turned out exactly as i hoped. After using conditioner hair feels great! Will be continuing my subscription! 22 de 25 personas encontraron este comentario útil. ¿Y tú? |
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Awesome.My color was a total match for me. I loved it and the grays were covered. Thanks so much. 12 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Best dye ever!!!This was the best experience I ever had with this. I appreciate that they helped me by giving me another dye for my ends. It rinsed out wonderfully and it looked amazing. I will continue to use this without a doubt!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love itSo far I'm very pleased. My hair doesn't seem dry or damaged like sometimes in the past using home coloring. Let's hope that continues. It's only been 3 days so I'm very anxious to see how long it lasts in comparison to my past colorings. The instructions are clear and answer all the questions one could have. Packaging is great. There is no strong odor if anyone is wondering. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colour at first but faded within 2 washesI loved my initial result but the strawberry/red faded so quickly that I called ESalon. They gave me a credit and recommended I use the Colour Plan rather than the premixed colours. Thank you ESalon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Emma! We are sorry to hear your color faded. Please check your emails, we got back to you to help you. |
billed twiceBilled twice, called customer service and the girl insisted I ordered the same thing within 5 days, I told her I did not, she just kept talking over me so I said to cancel my service, very poor customer service considering I have been using them for years. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products and service each and every day. We hope to continue helping you find hair perfection! |