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Color Set
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66,982 Verificado Comentarios de clientes |
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NiceNice hair dye, just still looking for my color … need time to find color what you need . But anyway here I met the best service ever ! Already several times guys send me updated color, cause I can’t find expected color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Roots and ends dont match - my hair is purple and redI decided to try esalon as getting my hair done in the salon became too expensive. I sent photographs of my freshly dyed hair and filled out the questionnaire which was great and I was very excited to receive my colour, I had chosen Dark Brown (red/copper). My colour came there was red/brown/copper in my root mix and only red/copper for my end mix and I did a test strand which came out quite red and I was concerned there was no brown in my colour mix. I messaged the support team to express my concerns about the lack of brown. I was reassured that the colour would be okay and decided to give it a go. The result of the colour is that my roots are an unnatural red/purple and my ends are extremely red and I am very upset that it looks nothing like the swatch for dark brown (copper/red) on the website. I have also emailed the support team with images of my results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Scarlet, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
All that time...All that time I wasted sitting in a salon for hours...all that money I spent on colouring my hair...this is soooo much better. Easy to apply. Great colour. Great conditioning and great customer service. If I can do it, anyone can. Give it a go. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Thanks colorist Nicole :)Loved opening each item. KUDOS TO ESALON! The whole experience gets 5stars as well as the final color results. Red is not easy; Nicole much love to you for nailing it! Thank you 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductHonestly surprised on the ease of ordering and how great the colour comes out. Just asked for a slight adjustment and excited to see how it works but overall the product is amazing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super gute WareEs kam alles gut zuhause an. Lies sich super auftragen und hat gut gedeckt. Bin sehr zufrieden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is not working for meThe colour didn’t came at all and my hair was dry and loosing after using this. I don’t need this anymore 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sandu, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
GrayWhen I recieve your color it was so thick I could hardly use it my tempos didn't take the color, not happy with your product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sandra, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
1er EssaiJ’ai testé pour la première fois votre marque avec le kit color set. Les produits sont très bien marketés, l’emballage est très soigné mais quand on prend l’option envoi express en supplément je ne suis pas très convaincue sur la rapidité du délais vs une commande classique. Budget très abordable.😉 J’ai les cheveux fins, au carré et pas de cheveux blanc…je souhaitais booster ma couleur avec un pigment auburn. La technique de pose est très facile. Le résultat: la couleur est parfaitement uniforme et la tenue est excellente…par contre, la couleur n’est pas aussi vive qu’attendue et il y a un manque de brillance (malgré ma précision apportée lors de ma commande). Je compte repasser commande afin de voir avec la coloriste esalon s’il est possible d’ajuster au mieux les pigments à mon incarnation de cheveux et voir pour ce côté nettement plus brillant si possible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDéborah F. - Merci beaucoup d'avoir partagé votre expérience avec nous. Votre satisfaction est primordiale pour nous et nous voulons que votre coloration corresponde à vos attentes. Nos Experts Coloristes vont revenir vers vous par email et s'assurer d'ajuster votre couleur selon vos besoins. Merci pour votre confiance ! |
Color matched perfectlyFirst Time buyer and the color matched perfectly. I was pleasantly surprised for the ease of application and the coverage of the color for my long hair. Will defiantly buy again. 10 de 11 personas encontraron este comentario útil. ¿Y tú? |